2 of 2 Remote ITSM Jobs in Basingstoke

2nd/3rd line support for enterprise and bespoke business applications Troubleshoot and resolve application issues, collaborating with development teams where needed Manage incidents, service requests, and problems using ITSM tools Maintain technical documentation and knowledge base content Support application deployments, patch management, and upgrades on Linux platforms Contribute to system improvement initiatives and ensure compliance with IT/security More ❯

skills. Able to successfully pass an enhanced DBS check. Desirable qualifications & skills Experience with UniFi equipment, including routers, switches and access points. Experience supporting multi-site organisations. Familiarity with ITSM tools and service desk processes. Project delivery experience (e.g. site refreshes, hardware rollouts). Relevant certifications (e.g. CompTIA Network+, Microsoft MCP). Experience in childcare, education, or similar regulated environments. More ❯