2 of 2 Remote Proactive Monitoring Jobs in Basingstoke

play a pivotal role in our customer support processes, ensuring the seamless operation of UK-based ISP and Enterprise networks. Your responsibilities will include proactive monitoring, maintenance, and troubleshooting to deliver optimal performance and reliability. You will be integral to providing 24/7 coverage and support to … quo. A love for learning and obtaining certifications, coupled with an entrepreneurial mindset, will set you apart. We're looking for someone who is proactive, eager to grow, and ready to mentor others while contributing to a dynamic and supportive team. Responsibilities Key responsibilities of the role include: Network … Monitoring & Incident Management: Monitor Nomios customer network infrastructures (routers, switches, firewalls, servers) using various NOC tools Identify, troubleshoot, and resolve network issues affecting service availability, performance, and reliability Respond to alerts and notifications to ensure incidents are resolved promptly within defined SLAs Escalate unresolved issues to the appropriate technical More ❯

to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactive monitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and More ❯