5 of 5 Service Delivery Jobs in Basingstoke

critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … to go through this clearance. This position will be working out of our site near Farnborough. Your future duties and responsibilities As our IT Service Delivery Manager, you will be responsible for ensuring that all IT service commitments are met, processes are optimized, and customer satisfaction remains … leverage your strong technical background and excellent communication skills to manage teams and projects, ensuring that our IT services consistently exceed expectations. Key Responsibilities Service Management: Oversee the delivery of IT services in alignment with agreed service level agreements (SLAs) and key performance indicators (KPIs). Client More ❯

critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … Programme Lead. To maintain momentum and ensure excellence across all contract elements, we're recruiting a Deputy Implementation Manager to share ownership of Agile delivery while overseeing critical Fixed-Price milestones. The Deputy Implementation Manager will: • Lead and manage all Agile elements of the contract • Confirm scope, produce forecasts … data for billing • Own the risk management process and escalate critical risks to the wider Programme Lead • Provide management oversight across testing, security, and service-delivery workstreams • Track and report progress, both internally and to the Prime Programme Lead • Act as the on-site escalation point for CGI More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

most recognised organisations, using Oracle Cloud technology and pre-configured transformation frameworks. As Oracle Payroll & HCM Senior Manager, you will: • Lead end-to-end delivery of complex Oracle HCM and Payroll implementations across a variety of industries. • Guide clients through HR and Payroll transformation initiatives, improving service delivery and process performance. • Advise on Oracle capabilities across HR operations including onboarding, absence management, self-service, payroll and offboarding. • Provide strategic input during bids and proposals, playing an active role in contract and commercial discussions. • Support the development of the practice by sharing knowledge, mentoring team members, and … Payroll processes and legislation. • Strong documentation, reporting and presentation skills with an ability to simplify complex topics. • Comfort working in both agile and traditional delivery frameworks. • Prior experience in both functional and technical roles within HR technology projects. • Familiarity with system design documents, configuration specs, use cases, and process More ❯

highly committed support team, you will work directly onsite to provide dedicated deskside and print support services. You will be fully supported by your Service Delivery Manager, Team Leader, and colleagues. You will be assigned various tickets throughout the day, addressing each with empathy, pragmatism, and a strong … sense of customer service-aiming to resolve issues and leave users satisfied. This role allows you to influence people's daily working lives. Handling issues like malfunctioning computers or printers, you will make a real difference by working directly with users in a rewarding environment. In addition to a More ❯