1 to 25 of 41 Service Delivery Jobs in Hampshire

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £47,000 to £53,000 per annum In this role ...

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across … entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role ...

NATS are currently seeking a Service Transition Manager to join their Service Delivery team on a contract basis. The role can be based in either Swanwick or Prestwick and will report to the Release & Transition Lead. Key Responsibilities: Provide a single point of accountability for managing … Transition of new or modified ATM Systems and Services into Service Delivery (SD) for Projects and non-project change activities. Act as an Intelligent Customer to ensure the Transition Solution delivered by Projects supports Service Delivery, ATC stakeholders (both civilian and military), and the wider business. ...

Service Delivery Manager Position: Senior Service Manager(Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well … established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day-to-day operation of our business-as-usual support services, including allocating tasks, monitoring and maintaining contractual ...

management responsibilities including leading a Team of architects reporting to the Sustainment Logistics Manager. You will be responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This … into the Transition phase. The Transition phase is where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery ...

without dependable, high-quality IT services that support every part of our business. That’s where you come in. We’re looking for a Service Delivery Manager who can build strong relationships, really get to know how a Value Stream works, and make sure IT Operations is supporting … them in all the right ways. Service Delivery is all about joining the dots between our Operations teams and the business. In this role, you’ll become the go-to person for a specific Value Stream. You’ll take the time to understand what they’re trying ...

want people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: Were seeking a Senior Service Delivery Analyst to join our Student Service Delivery team on a 6-month fixed-term contract. This is a hands-on, people …/11, Microsoft 365, Azure, Intune, Active Directory, and campus networks Maintaining and enhancing student-facing IT services, spaces and platforms, contributing to service management and continuous improvement Sharing knowledge through informal training, clear documentation, and day-to-day collaboration that builds digital confidence across the community This position ...

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to s click apply for full job details ...

Service Delivery Manager Position: Senior Service Manager(Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well … established service management team helping to lead the delivery of high-quality IT support services and drive click apply for full job details ...

NATS are currently seeking a Service Transition Manager to join their Service Delivery team on a contract basis. The role can be based in either Swanwick or Prestwick and will report to the Release & Transition Lead. Key Responsibilities: Provide a single point of accountability for managing … Transition of new or modified ATM Systems and Services into Service Delivery (SD) for Projects and non-pr click apply for full job details ...

Ensure all Endpoints meet the established group security baseline. Provide technical subject matter expertise on Linux Key Responsibilities Support the IT Lead in the delivery of IT services Act as an interface between the wider Regional and Corporate IT teams to ensure system integration and consistent technical approaches Ensure … compliance with configuration management and change control processes within the IT services architecture Diagnose and resolve infrastructure issues to maintain high availability and service continuity Assist the IT team with the deployment, evaluation, and optimisation of new technologies and enhancements to existing systems Ensure EMEA systems are appropriately backed ...

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across ...

Management team, and build a new outbound Business Development function.This company are a well-established and growing telecoms provider with a strong reputation for service delivery, long-term customer relationships, and a solutions-led approach. They work with major enterprise clients, including leading UK construction firms and defence … Account Managers, drive account growth across key customers, and establish a new outbound/new-logo capability. You'll work closely with Marketing, Service Delivery, Operations and the CEO, improving CRM discipline, forecasting accuracy, and ensuring a structured, repeatable sales process is embedded across the function.The ideal candidate ...

catering services across three secured sites in the Southwest of England. The role requires strong leadership, communication, and organizational skills to ensure efficient service delivery and integration of facilities management functions. This role manages an area of activity (at scale) within this programme and is accountable for performance … results achieved through partners and subcontractors. The individual within this role must hold a balanced focus on delivery against short term priorities with a medium-term outlook, anticipating challenges and adapting plans and priorities accordingly. The purpose of the Facilities Management Integration Lead role is to lead ...

Fire & Security Engineer - Service & Install Southampton, Winchester & Hampshire Areas 38,000 - 45,000 Basic DOE + On-Call + Vehicle A well-established and highly respected Fire & Security solutions provider is seeking a dedicated Fire & Security Engineer to join their expanding technical team. Based in the South & South-East … this business has built a strong reputation for exceptional service delivery, quality workmanship and technical excellence across both commercial and residential projects. Engineers are fully supported with training and development, and the organisation prides itself on professional delivery and long-term client relationships. The Role You will ...

issues through direct resolution Provide day to day support on all hardware and software in use by the company Provide a high level of service when queries are raised, respond within SLA timeframes, assisting the business in providing excellent service to its clients Assist with the development, implementation … delivery of systems and services in line with company offices requirements Ensure all procedures are documented, maintained and monitored that relate to Support Centre service delivery Research and development into new IT models and new technology for the department Liaising with third party contractors and suppliers ...

Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long-term relationships with their clients. This isnt a KPI-heavy, ticket … customers to understand and resolve root causes, not just symptoms Supporting project work including migrations, upgrades, and infrastructure improvements Contributing to documentation and continuous service improvement What Theyre Looking For Previous experience in a 2nd Line IT Support role (ideally within an MSP environment) Strong Microsoft 365 and Windows ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

Salary: £50,000 – £65,000 + company car Type: Permanent, full-time We’re working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. ...

networking principles Nice to Have Experience working in secure government environments Familiarity with Guardian environments or secure airspace/defence programmes ITIL or structured service delivery experience All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

000pa & benefits Industry: Defence & Security What You’ll Be Doing: Leading shifts within a 24/7 SOC environment, ensuring smooth and effective service delivery Overseeing and supporting junior analysts, providing guidance and technical direction Monitoring systems for security events, investigating suspicious or unauthorised activity Managing and responding … technical landscape evolves Triaging vulnerability scan results and working with technical teams on remediation Assessing secure configurations and feeding back improvements Producing regular service and security reports for key stakeholders Contributing ideas to improve SOC performance and service quality Staying current with emerging threats, trends, and best practice ...

Software Engineer Section : Service Delivery Location : 1 Guildhall Square Salary : £36,636 to £44,746 Per Annum Full-Time Fixed-Term until 31/07/2027 Closing Date : Friday 13 March 2026 Interview Date : To be confirmed Reference : 3346026JF We are undertaking a technical revamp … home to some of the worlds leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the Universitys IT support service whose 230+ staff support the delivery of the Universitys research and education activities as well as the usual business operations. We would love ...

established organisation with a nationwide network, offering structured support services across their offices. They provide a collaborative working environment with a clear focus on service delivery and continuous improvement. Infrastructure Support Analyst Benefits Salary of £30,000 to £35,000 plus 25 days holiday plus bank holidays, Private ...