1 to 25 of 55 Service Delivery Jobs in Hampshire

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the … delivery of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal More ❯

Own It : We take responsibility and deliver with integrity. Doo The Extraordinary : We go beyond expectations to achieve the remarkable. About the role As Service Delivery Manager, you will be responsible for ensuring the efficient and effective delivery of our Managed Services offering to our clients. You … will oversee service operations, manage client relationships and ensure our service level agreements are met and exceeded. You will always be looking for ways to continuously improve our service delivery processes. You will serve as the key point of contact for clients, driving customer satisfaction, operational … essential for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment More ❯

We are currently recruiting for a recognised IT Consultancy for the role of Service Delivery Manager . This is an exciting opportunity to join a fast-growing organisation delivering infrastructure-led solutions across secure, high-stakes environments, including public sector and national security priorities. With ambitious growth plans … and a reputation for technical excellence, this business offers a dynamic setting for a driven professional to shape and lead service delivery. What you’ll be doing: Oversee the smooth transition of projects into managed service, ensuring effective handover from project teams through a structured service readiness … process Lead the planning, execution, and optimisation of IT services to support business objectives and exceed customer expectations Proactively identify and resolve potential service issues to minimise disruption and maintain service continuity Drive continuous service improvement initiatives with a focus on efficiency, quality, and delivering measurable value More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … to go through this clearance. This position will be working out of our site near Farnborough. Your future duties and responsibilities As our IT Service Delivery Manager, you will be responsible for ensuring that all IT service commitments are met, processes are optimized, and customer satisfaction remains … leverage your strong technical background and excellent communication skills to manage teams and projects, ensuring that our IT services consistently exceed expectations. Key Responsibilities Service Management: Oversee the delivery of IT services in alignment with agreed service level agreements (SLAs) and key performance indicators (KPIs). Client More ❯

thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our Service Delivery Specialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote device … part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales Support, Inbound Sales, and Customer Services. This not only aids your development … but also ensures we have a fully flexible team to maintain service levels and provide an overall excellent experience for our customers. What we'll need from you: You will already have experience in customer services, and/or sales admin/support - this will ideally be with B2B More ❯

join a growing team that supports IT services across a wide client base. You'll be the main point of contact for customers, ensuring service delivery meets expectations and issues are handled professionally and promptly. Visiting London and Portsmouth weekly, you will be working closely with clients on … understand hardware requirements. What you'll be doing: Act as the bridge between the customer and internal teams Manage customer relationships and expectations across service delivery Monitor service levels, resolve satisfaction issues, and provide regular updates and reports Work alongside delivery and technical teams to implement … new services Identify opportunities to improve service and strengthen client relationships What we're looking for: Strong background in service delivery or operational support roles Confident communicator who can manage stakeholders at all levels Skilled in reporting, coordination, and problem resolution Able to mentor others and promote More ❯

NOC Engineer Southampton, Hybrid £45,000, 26 days holiday, 5% Pension, Death in Service Must be Security Cleared As an NOC Engineer, you'll strengthen your networking skills in a diverse IT environment, supporting an international company dedicated to reducing energy waste and costs. Working within a team of … NOC Engineers, you will help implement, monitor, and support IT infrastructure and service delivery across the company's network. This includes supporting and maintaining a Cisco, Palo Alto and Linux network infrastructure, validating compliance with strict Information Security Management best practices, and proactively monitoring the uptime of IT … systems, servers, and services to address outages as they arise. Key Responsibilities: - Participate in proactive IT upgrades and scheduled penetration testing. - Support service delivery with management reports around KPIs. - Operate on a rotating 24/7 shift pattern, including two 12-hour shifts and three 6-hour shifts More ❯

NOC Engineer Southampton, Hybrid £45,000, 26 days holiday, 5% Pension, Death in Service Must be Security Cleared As an NOC Engineer, you'll strengthen your networking skills in a diverse IT environment, supporting an international company dedicated to reducing energy waste and costs. Working within a team of … NOC Engineers, you will help implement, monitor, and support IT infrastructure and service delivery across the company's network. This includes supporting and maintaining a Cisco, Palo Alto and Linux network infrastructure, validating compliance with strict Information Security Management best practices, and proactively monitoring the uptime of IT … systems, servers, and services to address outages as they arise. Key Responsibilities: - Participate in proactive IT upgrades and scheduled penetration testing. - Support service delivery with management reports around KPIs. - Operate on a rotating 24/7 shift pattern, including two 12-hour shifts and three 6-hour shifts More ❯

Description Portfolio Director Leidos UK is seeking an experienced and motivated Portfolio Director/Delivery Lead to lead a high-profile programme composed of mission-critical Service Delivery and technology transformation elements to support our National Security. The successful candidate will head a team of senior Programme … Managers, Technical Experts, and Service Delivery professionals to drive the delivery of a service which constitutes Critical National Infrastructure and is supported by three major change and transformation pillars to enable digital modernisation. This is a true 'Director' role in which you will be comfortable with … have a clear approach to planning new work, sharing it with the wider team to drive continuous improvement. An individual with significant customer-facing delivery experience, the successful candidate will have a strong grasp of the PM discipline and ideally an understanding of Systems Thinking and principles, with exposure More ❯

You will manage and maintain relationships with internal customers, ensuring IT services are aligned with business needs and delivered efficiently. We need an IT Service Management specialist with experience in MS Windows deployment, M365 skills with admin capability and experience of deployment (I phone and Mac). Description for … You will manage and maintain relationships with internal customers, ensuring IT services are aligned with business needs and delivered efficiently. We need an IT Service Management specialist with experience in MS Windows deployment, M365 skills with admin capability and experience of deployment (I phone and Mac). Total Package … big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance. The role Manage the day-to-day delivery of IT services to business units, ensuring that service levels meet agreed-upon SLAs. Serve as the main point of contact for business More ❯

Engineer will build and enhance the engineering and technical relationship with both internal and external customers. The Cloud Engineer will provide a pro-active service in all aspects of enhanced service delivery and provides a bridge between the engineering team and Service Delivery, Projects and … Service Desk within Telent to ensure a high level of customer satisfaction is at the forefront of all commitments. Our Technology Teams at Telent are committed and enterprising as we thrive on bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right … installed on customer sites as part of projects or installs. To attend, as required, the following customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews. Ensure time sheets are accurate and submitted weekly against the correct booking codes which have been approved via the More ❯

you want to be part of an exciting team? Do you want to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! The Client Service Delivery Specialist will be primarily responsible for providing support … one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What The Day Will Look Like As a Client Service and Delivery Specialist, some of your key responsibilities will involve: Ensure the smooth running of assigned portfolio of clients on a day-to … Aon colleagues from all parts of the business. Show commitment and dedication to the role and to Aon. Provide a proactive professional telephone handling service for both internal and external contacts, including clients, providers, and Aon colleagues. Be a team player. How This Opportunity Is Different Join our ever More ❯

a prestigious Shopping Centre in Fareham. The successful applicant will be responsible for overseeing the security and cleaning operations, ensuring the highest standards of service delivery, customer service, and compliance. Managing a diverse team, you will work closely with the Centre Management team to create a safe … clean, and welcoming environment for visitors, tenants, and staff. Main Responsibilities: Oversee and manage day-to-day security and cleaning operations, ensuring smooth service delivery across the site. Lead and support a team of security and cleaning staff, ensuring effective rostering, welfare checks, and ongoing training to maintain … high service standards. Ensure compliance with health & safety, GDPR, and operational procedures, including the management of Control Room operations, CCTV systems, and key control processes. Conduct regular site audits, reporting on cleaning and security performance, and implementing necessary improvements. Act as the main point of contact for client relations More ❯

Engineer will build and enhance the engineering and technical relationship with both internal and external customers. The Cloud Engineer will provide a pro-active service in all aspects of enhanced service delivery and provides a bridge between the engineering team and Service Delivery, Projects and … Service Desk within Telent to ensure a high level of customer satisfaction is at the forefront of all commitments. \n Our Technology Teams at Telent are committed and enterprising as we thrive on bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump More ❯

Job Title Field Service Engineer MRI - London Job Description Job Posting Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than … why we need you-to help us tackle increasingly complex challenges posed by evolving health and well-being needs. The purpose of this Field Service Engineer role is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work … procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of More ❯

Service Transition Manager - 12 Month FTC Up to £57,000 (depending on experience) Based in Hampshire Hybrid Working Our client is a leading University in South East of England. They are offering an exceptional opportunity to join their Service Transition Team within the IT department on a … year FTC. As a Service Transition Manager, you will own, develop, and champion the Service Transition process, including change, release, and deployment processes. Your role ensures that IT services are operable, recoverable, and maintainable by Service Delivery teams and transition effectively to operational support. You will … lead the transition of major projects into production, ensuring all service governance and support elements are accepted and seamless. Role and Responsibilities: Ensure the successful transition of services and products from development into operational support, enabling the organisation to get the maximum possible value from its IT services. Work More ❯

Job Title Field Service Engineer South East Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. As the world and our customers' needs change rapidly, we are proud of … more. We need you to help us address the increasingly complex health and well-being challenges. The purpose of this role as a Field Service Engineer is to support the technical needs of Philips Imaging customers and service partners. Do you want the challenge of working both independently … software failures using established procedures. Determining the most cost-effective repair solutions to minimize customer downtime. Participating in an ongoing rotation with the Field Service Engineer team, providing remote support to customers in a 5 by 7 working pattern. You are part of a regional team of collaborative Field More ❯

Job Title Field Service Engineer Oxford/Reading Job Description The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of a wider team … established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of … collaborative Field Service Engineers who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated industry. You are reporting directly to the District Service Delivery More ❯

as a Cloud Engineer with exposure to challenging projects. The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction. More ❯

Job Title Field Service Engineer IGT Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before, and while … we need you-to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs. The purpose of this Field Service Engineer role is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work … procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of More ❯

Job Title Field Service Engineer X-Ray Kent Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before … we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both … established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of More ❯

Senior Research Computing Systems Engineer Section : Service Delivery Location : Highfield Campus Salary : £45,413 to £57,422 plus £5,000 market supplement Full Time Fixed Term (18 Months) Closing Date : Tuesday 20 May 2025 Reference : 3080525JF As part of a strategic initiative in the space of interdisciplinary healthcare … High Performance Computing team, who have years of experience delivering research computing, and working alongside our cybersecurity and information governance teams to deliver a service which can meet the researchers needs while complying with strict governance standards. Our research community are delivering cutting edge research in the use of … infrastructure to provide researchers a secure route to the specialist compute and storage capabilities they require. - Take a leading role in the architecture and delivery of the service working alongside other teams such as Cyber Security and Information Governance. - Work with the project team to develop a business More ❯

Senior Research Computing Systems Engineer Section : Service Delivery Location : Highfield Campus Salary : £45,413 to £57,422 plus £5,000 market supplement Full Time Fixed Term (18 Months) Closing Date : Tuesday 20 May 2025 Reference : 3080525JF As part of a strategic initiative in the space of interdisciplinary healthcare … High Performance Computing team, who have years of experience delivering research computing, and working alongside our cybersecurity and information governance teams to deliver a service which can meet the researchers needs while complying with strict governance standards. Our research community are delivering cutting edge research in the use of … infrastructure to provide researchers a secure route to the specialist compute and storage capabilities they require. - Take a leading role in the architecture and delivery of the service working alongside other teams such as Cyber Security and Information Governance. - Work with the project team to develop a business More ❯

in touch today and let talk about how we can fast track your career! The Job AVI-SPL provides a portfolio of Onsite Managed Service (OMS) and Video Solutions to multi-industry clients globally. This role is accountable for the management and support of one or more OMS accounts. … Managing the onsite teams, the quality of service, the customer relationship and responsible for all aspects of post-sale service and support. It requires a proven leader, unflustered in the face of customer issues, experienced at identifying/leading high-performance individuals, comfortable working with a wide variety … customer satisfaction. Day-To-Day Responsibilities: Account Management Complete ownership of assigned accounts ensuring best-in-class service. Develop, adopt and deliver best practice service levels across all teams. Identify, agree and own a progressive Continuous Service Improvement (CSI) programme with customer account and drive change in tandem More ❯