7 of 7 Service Management Jobs in Basingstoke

operations across SCG, ensuring that systems and services remain secure, available and performant. Responsibilities: Overseeing and being accountable for all infrastructure systems including cloud service management, datacentre management, and email system management. Managing and maintaining backup and recovery operations. Overseeing infrastructure maintenance, system upgrades, and migrations. Ensuring … infrastructure endpoint protection and patch management are maintained. Monitoring and ensuring infrastructure performance meets business requirements. Leading the technical resolution of major service outages (MSOs) and ensuring appropriate escalation. Communicating with the business during major incidents. Overseeing change request authoring and approval processes. Chairing or participating in Change ...

ROLE:Service Capacity Manager LOCATION: Basingstoke, Full time onsite CLEARANCE REQUIRED: DV LEVEL RATE: £600 PD,Inside IR35 Your role This role requires High Level clearance. We are looking for an experienced Capacity Manager to join a support team based in Basingstoke to ensure VMware based infrastructure capacity meets … current and future business needs in a cost-effective, reliable, and scalable manner. In this role, you will ensure the effective management of service operations, adherence to SLAs, and continuous improvement of IT service performance. The ideal candidate has a strong capacity management background, deep knowledge ...

Service Capacity Manager (DV Clearance) • Location : Basingstoke - fully on site • Job Type : Contract - 6 months - likely extension • Rate : £600pd inside IR35 • Start date : ASAP • Mandatory : DV Clearance active We are seeking a DV Cleared IT Service Capacity Manager with a proactive and creative attitude to deliver outstanding results. … This role is ideal for someone who can take ownership of tasks, anticipate potential issues, and drive service improvements. If you have significant experience in IT support environments, particularly in Capacity Management and system management of secure IT solutions, we want you to join our Contact Centre ...

monitoring activities. Assisting with day-to-day infrastructure maintenance to ensure systems are operating efficiently and remain up-to date. Supporting backup and recovery management activities, including day to-day backup operations and restorations. Providing support for cloud service management, datacentre management, and email system management activities under supervision. Assisting with endpoint protection to ensure all end-user computing devices are covered by protection software. Supporting identity and access management activities in compliance with defined IAM policies. Assisting with software deployment and EUC patch management activities. Contributing to infrastructure documentation to ensure systems ...

seeking a dynamic ITSM Delivery Lead to manage high-performing teams delivering end-to-end ITSM tooling solutions. Responsibilities: As a Senior Information Technology Service Management (ITSM) Tooling Architect you will play a crucial role in ensuring continued delivery excellence in support of our customers Digital Transformation priorities. … significant size and complexity. Your transferable skills and experience: Extensive experience in the design, installation, configuration and customisation of various ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ...

governance, technology and strategy. Responsibilities: Define engineering processes, standards and guidance covering the end-to-end lifecycle of a variety of components (software, infrastructure, service management etc.), enabling the repeatable delivery of governed and assured products Enable engineering governance, working across multiple suppliers to ensure quality artefacts ...

strategic direction. You'll define end-to-end engineering standards and guidance, ensuring consistent delivery of assured, governed solutions across software, infrastructure, and service management. The role involves enabling engineering governance, developing automation and tooling strategies, and supporting delivery teams to embed best practices. You'll manage an active ...