Service Desk Engineer
- Hiring Organisation
- Elysian IT
- Location
- Basingstoke, Wooton Saint Lawrence, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £36000/annum
PowerShell for administration or automation Basic knowledge of Azure IaaS (Virtual Machines, networking, VPNs) Strong understanding of Microsoft Office applications (Word, Excel, PowerPoint) Excellent communication skills with the ability to explain technical issues clearly to non-technical users Strong analytical and problem-solving skills Strong Familiarity with ITIL … Windows and macOS, including device enrolment, configuration, compliance, and application deployment via Intune Escalate complex issues where appropriate, ensuring clear technical notes and customer communication Follow and adhere to defined support processes and procedures in line with the EIT Service Desk Standards Assist with change, problem, and asset management activities ...