1st Line Service Desk Engineer / IT Support Analyst
- Hiring Organisation
- Smartsearch Recruitment
- Location
- Basingstoke, Popley, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000/annum Excellent benefits
skills, with the confidence to support users at all levels Good troubleshooting and problem-solving ability Experience supporting Windows desktop and laptop operating systems Experience supporting Microsoft Office applications and Outlook Ability to prioritise effectively and remain organised in a fast-paced, ticket-driven environment Positive, proactive approach … required security clearance Desirable Experience: Microsoft 365 support Active Directory or Microsoft Entra ID user administration Exposure to Microsoft Azure, Intune or endpoint management Experience using ITSM or ticketing systems Basic networking knowledge, including DNS, DHCP, Wi-Fi and connectivity troubleshooting Exposure to antivirus, backup, virtualisation ...