2 of 2 Remote Client Onboarding Jobs in Bath

Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors, and end-users, is seeking a Customer Liaison Officer/1st line technical support … Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared support systems and email channels, escalating to technical specialists as … Perform system setup tasks including licensing, monitoring, asset tracking, and light reporting functions. Support internal sales and implementation teams with customer insights and onboarding processes. Maintain clear and consistent communication with a wide variety of stakeholders, including distributors, resellers, and end users. Demonstrate a proactive, customer-first approach More ❯

Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors, and end-users, is seeking a Customer Liaison Officer/1st line technical support … Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared support systems and email channels, escalating to technical specialists as More ❯