Experience: At least 5 years experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. more »
mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An more »
Bath, Somerset, United Kingdom Hybrid / WFH Options
In Technology Group
Requirements: Bachelor's degree in information management, computer science, or a related field. 5+ years of experience as a SM within technical teams. Comfortable coaching teams and individuals. Excellent communication skills, both written and verbal. Strong analytical and problem-solving skills. Keen to support the team in a coaching manner more »
