1 to 1 of 1 ISO/IEC 27001 Jobs in Bath

supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers / field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk … the service desk is kept aware of all updates to allow the service desk team to manage tickets and customer expectations accordingly. Key Skills / Experience: At least 5 years experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with … Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (e.g. justification for additional headcount). Experience in budgetary process and procedure. Please apply for more information more »