2 of 2 Remote/Hybrid Mac OS Jobs in Bath

with minimal support Technical Troubleshooting & Issue Resolution : Provide effective technical support across systems and applications, ensuring issues are identified, logged and resolved effectively Enterprise OS Support : Demonstrate a solid understanding of at-least one enterprise-level operating system (e.g. Windows, Linux, MacOS) Endpoint, Network Management, and Security : Develop ...

Azure AD, Intune, users, licensing, security) MSP proactive support including patching, monitoring, and maintenance Install, configure, and support Ubiquiti UniFi networking equipment Windows and macOS support Networking support including routers, switches, and WiFi Work to Cyber Essentials Plus and IT security best practice Follow MSP processes, documentation, and service … Engineer Ideally previous experience working for a Managed Service Provider (MSP) Experience working with ticketing systems and SLAs Microsoft 365, Azure AD, Intune, Windows, macOS, and networking experience Ubiquiti UniFi installation and support experience Security-focused approach to IT support and field engineering Customer-facing experience (IT, retail, hospitality ...