research activities. You will receive training with a view to supporting departmental activity in a range of disciplines including: - Laser Cutting - 3D Printing - FDM, SLA and Polyjet - 3D Scanning - CAD Design using both 3D and 2D packages Support will be provided by the existing technical team to build your skills more »
Bristol, BS14, Whitchurch, Bath and North East Somerset, Somerset, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
government pension scheme, a proven career path and lots more Bristol, BS14 Keywords: IT Support, 1st line, IT Technician, IT Engineer, Service Desk, Helpdesk, SLA, Education, School, Academy, Pupil, Audio Visual, AV, PC, Desktop, Hardware, Software. Hybrid/WFH. My client is a well-established organisation whose aim is to … first line service desk support to customers, assisting them with hardware and software problems via the phone, email or logged tickets, resolving issues within SLA’s. To initially provide as much 1st line support over the phone or at the point of desk that your experience will allow, gathering all … suppliers. Management of own incident call queue (i.e., call routing, call updating, and call resolution) using call manager system, in line with the set SLA and KPi targets. Administration of user accounts, reset passwords, assign permissions and manage group policies using Active Directory. Administration of the Cisco Telephony system currently more »
networking architectures from scratch. Skilled in managing and optimising databases at scale. (MongoDB) Build robust observability platforms, mitigates alert fatigue, and understands SLO/SLA concepts. Proficient with Terraform with ability to Automate infrastructure provisioning and deployment processes. Proven experience responding to and resolving incidents, focusing on prevention. Experienced with more »
