2 of 2 SharePoint Jobs in Bath

What you'll need Sound knowledge and experience in first and second-line IT support to agreed SLAs Good working knowledge of Microsoft products, especially Windows10, Windows11, O365 and SharePoint Excellent communication and customer service skills Experience working to establish incident management and request fulfilment SLAs Experience with performance metrics for call and ticket handling, both qualitative and quantitative More ❯

uploads and carry out manual data cleansing projects to keep system information accurate. Maintain master lists for company hardware, software licences and access rights; undertake monthly licence reviews. Update SharePoint and other internal sites with approved documents and changes. Complete monthly IT security checks and follow up with line managers on outstanding training. Assist with testing new processes, updating … Outlook, PowerPoint). Experience using ticketing systems and managing your own queue of tickets is highly desirable. Experience with data entry, data cleansing and maintaining accurate records. Familiarity with SharePoint and automation tools such as Power Automate is desirable. Strong verbal and written communication skills; confident supporting colleagues by phone and email. High standards of confidentiality and an ability More ❯