Support Desk Analyst
- Hiring Organisation
- Truespeed
- Location
- Bath, Avon, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum, Inc benefits
monitor and support devices using NinjaOne, Mosyle or similar RMM tools ; use PowerShell for basic administration, troubleshooting and automation. Administer Exchange Online, Entra ID, SharePoint, Teams and OneDrive ; support onboarding/offboarding, including account creation and removal. Assist with eDiscovery and Subject Access Requests (SARs) . Maintain accurate technical … Support, Service Desk or similar experience , including ticketing systems and SLAs. Experience troubleshooting Windows 11 and supporting Microsoft 365 , including Exchange Online, Entra ID, SharePoint, Teams and OneDrive. Good Windows and desktop hardware knowledge; basic TCP/IP, routing and switching understanding. CompTIA A+ or an equivalent IT qualification ...