1 of 1 Remote Customer Service Jobs in Batley

Service Support Lead – Sevenoaks | £25k + Benefits | Hybrid Are you a proactive, customer-focused leader ready to take charge of a high-performing service desk team? Our forward-thinking client is looking for a Service Support Lead to ensure SLA targets are met, issues are resolved efficiently, and customers receive top-notch support. What you’ll … do: Lead and motivate the service desk team Manage SLAs and maintain contractual requirements Build strong client relationships and identify opportunities Track performance metrics and drive continuous improvement What we’re looking for: Strong leadership and communication skills Problem-solving and customer service expertise Ability to work with data to improve service quality Technical awareness a … plus Why you’ll love it: Hybrid working – part office, part home 25 days holiday, increasing with service Private medical, wellbeing support, eye care, and more If you’re ready to lead, inspire, and make an impact , apply today More ❯