Operations Team Leader
Bedford, Bedfordshire, United Kingdom
Service Express, Inc
force behind shift performance, service quality, and continuous improvement. At Service Express, ourOperations Team Leaders are at the heart of our 24/7 Command Centre in Bedford, making sure our systems run smoothly, our teams are supported, and our customers receive exceptional support . If you have proven leadership experience in a technical environment-especially with iSeries … solid understanding of ITSM/ITIL practices Strong Communication: Ability to engage confidently with both technical and non-technical stakeholders, building trust and fostering collaboration across teams Data-Driven Decision Making: Skilled in analyzing operational metrics to identify trends, drive improvements, and support innovation Adaptability: Comfortable navigating change and evolving business needs … solid understanding of ITSM/ITIL practices Strong Communication: Ability to engage confidently with both technical and non-technical stakeholders, building trust and fostering collaboration across teams Data-Driven Decision Making: Skilled in analyzing operational metrics to identify trends, drive improvements, and support innovation Adaptability: Comfortable navigating change and evolving business needs More ❯
Employment Type: Permanent
Salary: GBP Annual
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