ServiceNow Engineer
- Hiring Organisation
- Leidos
- Location
- Bedford, Bedfordshire, United Kingdom
- Salary
- £ 60 K
Policies.CSM Playbooks: Design, configure, and update Process Automation Designer (PAD) workflows and customer-facing Playbooks. Workspace Configuration: Customize and support Configurable Workspaces for both ITSM agents and CSM customer service reps.Access & Security: Manage user roles, group memberships, and configure Access Control Lists (ACLs) to secure data.Platform Maintenance: Update and refine … customer-facing positionExperience with ServiceNow implementationsServiceNow certification(s): CSAPreferred Qualifications:Experience with USAF Cloud One or Platform 1ServiceNow certification(s): CAD, CIS-ITSM, and CIS-CSMIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. ...