1 of 1 Remote/Hybrid Microsoft 365 Jobs in Bedford

great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment. Key Responsibilities Provide first- and second-line technical support to end users (in person, phone, email, and ticketing system) Troubleshoot hardware, software … computer hardware, software, and networking fundamentals Experience using ticketing systems and remote support tools Working knowledge of cybersecurity principles Experience with Active Directory, Office 365, and Azure Active Directory Experience with Microsoft Intune Basic understanding of servers, virtualization, and cloud platforms Excellent problem-solving and communication skills ...