Senior Service Desk Analyst
Bedford, Bedfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Service Care Solutions - Housing
ASAP Salary: £37,938 per annum? Important – Please Read Before Applying Without the following skills, CVs will not be considered : Extensive, proven experience in a senior service desk / 2nd line role Strong expertise in ITSM tools, scripting, and automation Good knowledge of Microsoft 365 (AzureAD / Entra ID, Exchange Hybrid) Solid experience with Active Directory … subject Extensive experience supporting desktops, laptops, mobile devices, printers, and servers Strong knowledge of Microsoft Azure, Office 365, and Teams Good working knowledge of networking concepts (DHCP, DNS, TCP / IP) Familiarity with virtualisation, SANs, and secure gateways Proven troubleshooting skills – able to resolve issues independently and collaboratively Excellent communication skills with both technical More ❯
Employment Type: Full-Time
Salary: £37,938 per annum
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