Halo Consultant (Configuration)
- Hiring Organisation
- Enorth Resourcing Limited
- Location
- Bedford, Bedfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
requirements directly from stakeholders, translate them into HALO service designs, and then configure and build the workflows yourself – owning delivery from discovery through to UAT and go-live. What You'll Be Doing Designing and configuring HALO ITSM workflows, ticket types, SLAs, custom fields, portal forms, approval processes and conditional … workflow design & build experience Conditional logic, approval chains & routing Ticket Types, SLAs, Custom Fields & Portal Forms Requirements Gathering & Process Mapping Discovery Workshops & Stakeholder Management UAT, Testing & Service Deployment REST APIs/HALO Integrations Experience onboarding services/departments onto HALO ITSM HALO ITSM experience is essential – we're specifically ...