3 of 3 Remote/Hybrid CRM Jobs in Bedfordshire

Twilio, or similar communication technologies. Knowledge of workforce optimization and contact center operations, including forecasting, scheduling, routing, and adherence. Experience integrating enterprise applications with CRM, HR, identity, payroll, and analytics platforms. Familiarity with AI‐assisted development tools such as GitHub Copilot or Claude. Additional Information We offer: Culture of relentless ...

decisions at leadership level. Strong capability in shaping strategy while coordinating delivery across matrixed teams. Experience working with customer data, customer experience, digital products, CRM or lifecycle marketing. Knowledge of customer identity, segmentation, personalisation, consent management and customer engagement. An understanding of modern data platforms such as Databricks and cloud ...

Business Analyst who understands how to define clear, actionable requirements for development teams. You will have supported contact centre environments before and know how CRM and CCaaS platforms (especially Salesforce Service Cloud and Amazon Connect) fit together. You’re confident mapping processes, optimising workflows, and assessing the impact of change. ...