2 of 2 Remote/Hybrid Incident Management Jobs in Bedfordshire

Technical Support Analyst

Hiring Organisation
Manpower
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£35,000
functionally with design, quality, and engineering teams while developing your analytical and technical skillset. Key Responsibilities Manage and respond to service requests using ticket management systems Monitor and track incident tickets through to resolution Analyse data to identify trends, anomalies, and root causes (including use of SQL where … clear communication of issues Provide technical support to offshore call centre teams Skills & Experience Required Degree-qualified (or equivalent experience) Experience using ticket management tools (e.g. ServiceNow preferred) Strong Excel skills, including advanced functions and data tools Familiarity with Power Platform tools (Power BI, Power Query, Power Automate ...

Junior Validation Engineer - Connected Car

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
Cranfield, Wharley End, Bedfordshire, United Kingdom
Employment Type
Contract
Contract Rate
£23.47/hour
validation for connected car services using mobile apps and smartwatches. - Ensure all test resources are prepared and available before validation begins. - Raise and track incident tickets in the incident management system, ensuring timely resolutions. - Follow established testing methods and procedures to meet company specifications and regulatory standards. ...