2nd Line Support Engineer
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- Bedfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £220 - £250/day
broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers … with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and proactive maintenance while documenting issues, resolutions and technical processes. Key Skills Proven experience providing Level 2 IT support within ...