1 of 1 Remote/Hybrid SLA Jobs in Bedfordshire

Application Support Engineer

Hiring Organisation
Proactive Appointments
Location
Bedford, Bedfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £37,000 per annum
issues, explaining findings clearly Working with internal technical teams to resolve complex data or configuration problems Managing incidents and service requests in line with SLA targets Applying configuration changes, system updates, and fixes where required Maintaining detailed case notes and contributing to knowledge bases and data-related documentation What … forms, workflows, or integrations Confident communicator, able to explain data and technical issues to non-technical users Experience working in an IT service or SLA-driven environment Desirable (not essential): Basic SQL or database experience Exposure to APIs, JSON, or data integrations Experience with low-code platforms, automation tools ...