4 of 4 Remote Service Delivery Jobs in Bedfordshire

Service Express is hiring: IBMi Administrator Are you a talented professional with a passion for IBMi systems? Service Express is looking for an experienced IBMi Administrator to join our team. In this role, you’ll provide expert-level support to our customers and internal teams, helping deliver outstanding service across our software and support contracts. You’ll … Undertake agreed training to maintain up-to-date platform knowledge. Automate iSeries systems using Systems Management software. Attend seminars and presentations to enhance daily operations and efficiency. Collaborate with Service Delivery Managers to provide technical insights to customers. Participate in a 24/7 on-call support rota for contracted services and software support. What we are hoping … you can bring to the Service Express team... Proven experience with OS400 (V5R3 through V7R4). Strong knowledge of High Availability tools (Mimix, iCluster, Quick/EDD). Experience with Systems Management software and iSeries automation. Familiarity with Power Systems hardware and SAN integration. Deep understanding of VTL technologies. Capacity planning and performance analysis skills (iDoctor DBMON desirable). More ❯

meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst candidate will have: A deep experience of working in a support, service delivery or customer success role Good knowledge Excel (vlookups/pivot tables) Experience of building rapport with teams to understand their needs. Experience of working in a small More ❯

meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst candidate will have: · A deep experience of working in a support, service delivery or customer success role · Good knowledge Excel (vlookups/pivot tables) · Experience of building rapport with teams to understand their needs. · Experience of working in a small More ❯

Week 2 - 09:00-17:00) Start Date: Immediate About the Role We are seeking an organised and proactive Senior Helpdesk Administrator to join our busy service operations team on a 6-month fixed term contract. This role is ideal for someone with strong communication and coordination skills who thrives in a fast-paced, customer-focused environment. Key Responsibilities … the first point of contact for all customer enquiries via telephone and email. Accurately log all job details into the internal IT system. Plan engineers' routes in line with Service Level Agreement (SLA) requirements to ensure efficient service delivery. Provide ongoing support to the engineering and parts dispatch teams. Confirm job completion and ensure all relevant updates are … communicated to customers in a timely and professional manner. Requirements: Previous experience in a helpdesk, service coordination, or administrative support role (ideally within a technical or engineering environment). Excellent organisational and multitasking abilities. Strong IT literacy and attention to detail. Confident communicator with a customer-focused approach. What We're Looking For: o Minimum 3 years' experience in More ❯