1 of 1 Remote 3rd Line Support Jobs in Belfast

Job Title: 3rd Line Support Manager Location: Belfast (Hybrid – 2 to 3 days per week in the office) Duration: Permanent About the Role We are looking for an experienced and proactive 3rd Line Support Manager to lead a skilled technical support team within a major managed service contract … and work closely with the client to maintain operational excellence. The ideal candidate combines strong technical expertise with outstanding leadership and communication skills. Key Responsibilities Lead and manage a 3rd Line Support team of approximately 15 people, including performance reviews, development plans, and resource management. Act as the final escalation point for complex technical issues … working environment and ensure consistent operational excellence. Participate in an on-call rota (approx. once every four weeks) with additional remuneration provided. Essential Skills & Experience Proven experience in a 3rd Line or senior technical support role. Strong technical knowledge of Windows and Linux servers, networking, virtualization (VMware/Hyper-V), and enterprise applications. Understanding of More ❯