2 of 2 Remote/Hybrid Change Management Jobs in Belfast

Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process … processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design/Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records ...

using Datadog across our platform Support and enhance our AWS cloud infrastructure Architect, review, audit, optimise and document our deployment processes Follow best practice change management processes aligned with our ISO27001 and PCI-DSS requirements Work with development teams to enable self-service capabilities (developer experience) Assist with ...