Customer Support Engineer Apprenticeship - Belfast
Belfast, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nucleus Security
Customer Success Reports to: Support Manager About the Role As a Technical Support Engineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve a foundation degree in Cyber Security with Cloud and Network Infrastructure. You don't need to … on day one - what matters most is your drive to learn, solve problems, and make things better for our customers. In this role, you'll become a trusted point of contact for customers, helping them navigate our platform, troubleshoot issues, and understand how to get the most value out of our products. You'll work closely with engineering … to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person who likes to figure things out and isn't afraid to dive into new challenges, this is the place to grow. We believe attitude beats experience - so if More ❯
Employment Type: Permanent
Salary: GBP Annual
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