6 of 6 Customer Experience Jobs in Belfast

working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. What You'll Do As the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range … communicate the value and insights customers gain from working with Kainos Workday products. The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales ...

accurate, compliant payroll services across the UK and Republic of Ireland. Managing five payrolls for over 700 employees, you'll ensure an excellent employee experience while driving continuous improvement, governance, and payroll best practice. You'll be an experienced payroll professional with strong technical knowledge, excellent attention to detail … customer-focused approach. Confident working with payroll systems and data, you'll build strong relationships, solve problems, and identify opportunities to improve processes and deliver outstanding service. Main Responsibilities Payroll Leadership & Operations Ensure all payrolls are processed accurately, on time, and in full compliance with UK and ROI legislation ...

line with client contractual agreements. Call Monitoring and feedback in line with agreed quality framework, ensuring volume of calls scored and compliance/customer experience targets are both delivered monthly. Managing the floor ensuring consistency, adherence and discipline to company policies and procedures. Participate in planning and execution … Able to work on own initiative and manage own time and workload effectively. Confident decision maker, able to work on own initiative. Commercially aware, customer centric individual. Develop a good working internal relationship with stake holders. Creative problem solving skills Strong attention to detail and quality. Self-motivation with ...

security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given … contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with customer leadership, operational teams, regulators ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Belfast region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

where we come in. What We've Built We enable the world’s leading electronics brands to shift from single-use to circular, customer‐centric business models. We’re at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust … with your 3PL partners Executive‐level communication - can hold your own with the CEO, SLT and Board Cross‐functional stakeholder management across Finance, Product, CX and Commercial Comfort operating without a fixed playbook - the role builds the playbook Opportunities & Benefits Fast-track your career – 40% of our employees are promoted ...