Customer Experience Job Trends in Belfast

Customer Experience (CX)
County Antrim > Belfast

The table below provides summary statistics and salary benchmarking for jobs advertised in Belfast requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 25 44 30
Rank change year-on-year +19 -14 +30
Permanent jobs citing Customer Experience 13 3 14
As % of all permanent jobs in Belfast 3.90% 1.05% 5.17%
As % of the Processes & Methodologies category 5.14% 1.19% 5.67%
Number of salaries quoted 1 1 12
10th Percentile - - -
25th Percentile - £33,500 £29,994
Median annual salary (50th Percentile) £27,000 £35,000 £34,000
Median % change year-on-year -22.86% +2.94% -2.86%
75th Percentile - £36,500 £49,875
90th Percentile - - £90,000
County Antrim median annual salary £27,000 £35,000 £35,000
% change year-on-year -22.86% - -

All Process & Methodology Skills
Belfast

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Belfast.

Permanent vacancies with a requirement for process or methodology skills 253 252 247
As % of all permanent jobs advertised in Belfast 75.98% 87.80% 91.14%
Number of salaries quoted 148 84 181
10th Percentile £27,175 £40,300 £29,994
25th Percentile £35,000 £47,500 £32,500
Median annual salary (50th Percentile) £50,000 £67,500 £50,000
Median % change year-on-year -25.93% +35.00% -
75th Percentile £78,431 £88,125 £69,800
90th Percentile £95,000 £95,000 £80,000
County Antrim median annual salary £50,000 £67,500 £50,000
% change year-on-year -25.93% +35.00% -

Customer Experience
Job Vacancy Trend in Belfast

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Belfast.

Customer Experience job vacancy trend in Belfast

Customer Experience
Salary Trend in Belfast

Salary distribution trend for jobs in Belfast citing Customer Experience.

Salary distribution trend for jobs in Belfast citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in Belfast by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 3 (23.08%) SaaS
2 1 (7.69%) AWS
2 1 (7.69%) Azure
2 1 (7.69%) GCP
Database & Business Intelligence
1 2 (15.38%) Metadata
General
1 4 (30.77%) Analytical Skills
1 4 (30.77%) Social Skills
2 3 (23.08%) Finance
2 3 (23.08%) Legal
3 2 (15.38%) Presentation Skills
3 2 (15.38%) Public Sector
3 2 (15.38%) Retail
4 1 (7.69%) Games
4 1 (7.69%) Influencing Skills
4 1 (7.69%) Italian Language
4 1 (7.69%) Marketing
Job Titles
1 3 (23.08%) Account Manager
1 3 (23.08%) Product Manager
2 2 (15.38%) Architect
2 2 (15.38%) Digital Product Manager
2 2 (15.38%) Solutions Architect
3 1 (7.69%) Digital Transformation
3 1 (7.69%) Head of Digital
3 1 (7.69%) Head of Digital Transformation
3 1 (7.69%) IT Manager
3 1 (7.69%) Lead
3 1 (7.69%) Lead Generation Executive
3 1 (7.69%) Operations Manager
3 1 (7.69%) Senior
3 1 (7.69%) Senior Manager
3 1 (7.69%) Senior Product Manager
3 1 (7.69%) Senior Technical Manager
3 1 (7.69%) Service Manager
3 1 (7.69%) Technical Manager
3 1 (7.69%) Technical Product Manager
Miscellaneous
1 3 (23.08%) Self-Motivation
2 2 (15.38%) Social Media
2 2 (15.38%) Virtual Team
3 1 (7.69%) Virtual Reality
Processes & Methodologies
1 6 (46.15%) Agile
1 6 (46.15%) Continuous Improvement
2 5 (38.46%) Roadmaps
3 4 (30.77%) Analytics
3 4 (30.77%) DevOps
3 4 (30.77%) Project Management
3 4 (30.77%) Telematics
4 3 (23.08%) AI
4 3 (23.08%) B2B
4 3 (23.08%) Product Management
4 3 (23.08%) Product Roadmap
4 3 (23.08%) Stakeholder Management
4 3 (23.08%) User Experience
5 2 (15.38%) Data-Driven Decision Making
5 2 (15.38%) Decision-Making
5 2 (15.38%) Due Diligence
5 2 (15.38%) IT Strategy
5 2 (15.38%) Problem-Solving
5 2 (15.38%) Project Delivery
5 2 (15.38%) Strategic Thinking
Quality Assurance & Compliance
1 1 (7.69%) QA
Vendors
1 1 (7.69%) Salesforce