10 of 10 Remote Customer Service Jobs in Belfast

Customer Service Representative

Hiring Organisation
Fibrus
Location
Belfast, Northern Ireland, United Kingdom
starting salary of £23,809.50 plus monthly commission (OTE £28,000+) START DATE: 26th January 2026 Due to our continued success and ever-growing customer base, we are searching for customer service stars, who keep the customer at the heart of everything they do. Our people … customer experience and our customers experience is central to our business. If you are passionate, able to go the extra mile and show true empathy and understanding to customers then come and join the Customer Service team at Fibrus. We have three levels within our Customer ...

Dynamics 365 Architect - Customer Engagement (CE)

Hiring Organisation
Areti Group | B CorpTM
Location
Belfast, UK
Employment Type
Full-time
Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

Project Support Specialist

Hiring Organisation
Diaceutics PLC
Location
Belfast, Northern Ireland, United Kingdom
within the Network Strategy & Operations team with specific emphasis on the systems, processes and activities which underpin Client Project set-up and delivery. Traversing Customer Relationship Management (CRM), platform Content Management Systems (CMS); Analytics, Project Management and other supporting tools, the role holder will align directly with our Project … will include project deliverable publication and configuration, new client profile account creation and moderation and leveraging in-house and third party systems to provide customer utilization and adoption metrics to PMO. The role will have have particular focus on ensuring positive client experience with project materials on our DXRX ...

Mid-Market Account Executive, EMEA

Hiring Organisation
ClickUp
Location
Belfast, UK
Employment Type
Full-time
personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base in the Mid Market segment (300-1000 employees) Focus on expansion, upsell and cross-sell opportunities rather than net new business Build and deepen … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

iManage Support Technician - FTC 12 months

Hiring Organisation
Fieldfisher
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Temporary
Salary
Competitive salary
maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects. Key Responsibilities: · Support and maintain the Work 10 client. … integrated applications. · Perform housekeeping and data management for iManage Work and iManage Share. · Manage data imports and exports for lateral movers. · Support Business and Service Desk upskilling. · Suggest improvements within the DMS ecosystem. · Liaise with external support vendors. · Implement and maintain information barriers. · Facilitate reporting where appropriate. Key Skills ...

People Systems Analyst - Operations

Hiring Organisation
Mott MacDonald
Location
Belfast, UK
Employment Type
Full-time
Advanced Excel skills. Understanding of HR processes. Strong numeracy skills, attention to detail and high degree of accuracy in work performed. High standard of customer service. Good organisational skills with an ability to follow processes from start to finish. Strong written and verbal communication skills, including translating raw data ...

Sales Development Representative

Hiring Organisation
pharosIQ
Location
Belfast, Northern Ireland, United Kingdom
closing the sale. Ensuring the achievement of agreed sales targets, KPI’s goals and objectives. The Candidate: 1+ years’ experience in a Sales, Hospitality, Customer Service, or related role Good Communication skills Target Driven Money Driven Resilient Customer focussed Positive, hardworking and self-motivated mindset Confident, Competitive … role and you will gain skills to branch further into sales or one of our other departments such as management, marketing, DevOps, Customer Growth, QC, HR, or even operations. We contribute to the continuous learning of our employees and maintain a promotional growth rate of over 80% for internal ...

Senior D365 & Power Platform Consultant

Hiring Organisation
Hancock & Parsons Ltd
Location
Belfast, UK
Employment Type
Full-time
broader Microsoft ecosystem to maximise business value -Technical: Lead the design and development of technical solutions using Dynamics 365 and Power Platform to meet customer requirements Develop custom components such as plugins, workflows, and JavaScript/UI extensions as needed Ensure adherence to best practices, prioritising standard product capabilities … project lifecycle Contribute to the continuous improvement of development standards, patterns, tools, and automation practices Skills & Experience: -Functional: 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation 3–5 years hands-on experience delivering Dynamics 365 and Power Platform solutions (including Dataverse and Azure ...

Engineering Manager - Voice Agents

Hiring Organisation
Zendesk
Location
Belfast, UK
Employment Type
Full-time
your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely … local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions ...

Tech Sales Development Representative (French speaker)

Hiring Organisation
EIMS
Location
Belfast, UK
Employment Type
Full-time
build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities ...