Senior Service Delivery Manager - Permanent
- Hiring Organisation
- 17918
- Location
- Belfast, County Antrim, United Kingdom
solutions and services. UK & Ireland's premier AWS, Microsoft & Oracle partner Best Workplace for Women in the UK & Ireland by GPTW As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Service Reporting: Produce both customer and internal service reporting. Service Reviews: Customer Management: Handle escalations, issues, problems, and requirements. Financial Management: Oversee invoicing and financial aspects of assigned accounts. Perform monthly forecasting ...