1 to 1 of 1 ITIL Jobs in Belfast with Remote Work Options

and client satisfaction. Required Skills and Experience Proven experience as a Service Desk Analyst or similar role in an enterprise environment. Strong understanding of ITIL principles and IT Service Management best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMC Remedy). Excellent troubleshooting skills and the … skills. Knowledge of cyber security principles and practices is a plus. Ability to work independently and as part of a team. Relevant certifications (e.g., ITIL Foundation, CompTIA A, Microsoft Certified: Modern Desktop Administrator) are highly desirable. What We Offer Competitive salary and benefits package. Opportunities for professional growth and development. more »