1 of 1 Network Operations Specialist Jobs in Belfast

Capita is looking to hire for a Network Operations Centre 24/7 Shift Lead. Role: 24/7 NOC Shift Lead Hours: Rolling shift pattern 7am-7pm x 4 on 4 off repeated and then 7pm-7am x 4 on 4 off repeated. Location: Belfast Capita’s Network Operations Centre in Belfast is seeking an … experienced and proactive NOC Shift Lead to support its 24/7 operations team. This role is critical to ensuring the delivery of high-quality service across multiple clients, including those supporting national infrastructure. The ideal candidate will bring strong technical expertise, leadership capability, and a commitment to customer excellence within a shift-based environment. As a NOC Shift … levels are consistently met. You will act as a key escalation point, drive process improvements, and maintain strong relationships with internal and external stakeholders. What you’ll be doing: Operations Team Duties Serve as the first point of contact for customer-reported faults via phone or email. Provide remote support, including configuration and link checks for field engineers. Monitor More ❯