1 of 1 Remote/Hybrid Microsoft 365 Jobs in Bellshill

include: • Providing first line helpdesk support via phone, email, MS Teams and ticketing systems • Diagnosing and resolving hardware, software and basic network issues • Supporting Microsoft 365 and cloud based systems • Managing user accounts, permissions and devices • Escalating more complex issues where required • Accurately documenting issues and resolutions … someone looking to grow within IT support. About You • Foundational experience within an IT helpdesk or first line support role • Good working knowledge of Microsoft 365 • Understanding of Windows environments and basic networking • Strong communication skills and a customer focused mindset This search is being managed exclusively ...