2 of 2 Remote 1st Line Support Analyst Jobs in Berkshire

IT Technical Support Analyst Reading 28,000 + Excellent Benefits Are you passionate about technology and eager to grow your career in IT and Application Support? We're looking for a driven and enthusiastic IT Technical Support Analyst to join … a collaborative and forward-thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and resolve technical issues Contributing to the internal knowledge base to enhance first-line fault resolution Supporting internal users and ensuring smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail More ❯

IT Technical Support Analyst Reading £28,000 + Excellent Benefits Are you passionate about technology and eager to grow your career in IT and Application Support? We're looking for a driven and enthusiastic IT Technical Support Analyst to join … a collaborative and forward-thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and resolve technical issues Contributing to the internal knowledge base to enhance first-line fault resolution Supporting internal users and ensuring smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail More ❯