2 of 2 2nd Line Support Jobs in Berkshire

Are you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in Bracknell, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support … Apple Mac systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 2nd line support, ideally within an MSP environment, but not essential Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and … in communicating technical solutions Driving license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop/server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote More ❯

Our Global Enterprise client is looking for a 2nd Line Engineer to join their on-site support team. This includes analysing incidents, problems & service requests, proposing solutions and helping implementing them. Start Date: ASAP Duration: 125 days (initially) Pay Rate: £114.94 p/d (PLEASE NOTE: Employer NI is paid for by the client) Total … tickets in the IT ticketing tool. Quick analysis and incident management, close collaboration with expert team. Preparing new hardware. Building laptops and PC's with SCCM. Basic meeting support knowledge (Teams and AV Support). Physical installation of cabling, monitors, dockings, pc's, printers. Basic Network knowledge (Patching). Able to present training material both in … hand-held devices (Intune - DEP ). Previous experience working in a corporate IT environment is an asset. Kiosk Bar: welcoming users, troubleshooting and providing solutions. To apply for this 2nd Line Support Engineer Contract job, please click the button below and submit your latest CV. Curo Services endeavour to respond to all applications. However, this More ❯