2 of 2 Applications Support Jobs in Berkshire

Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and application support including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience … with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards Cross Desirable: An IT qualification or More ❯

aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer … in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As Application Support Engineer , y ou'll be responsible for maintaining and supporting Simplyhealth's software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and … enjoy solving complex problems, and have a customer-focused mindset, this role is an excellent opportunity to grow your career in the IT field. Key responsibilities Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness. System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs. Issue Resolution More ❯