Application Support Specialist
Bracknell, England, United Kingdom
Flexera
recognized by Gartner, Forrester, and IDC as a category leader in the marketplace. Learn more at flexera.com . Flexera Software is seeking an Application Support Specialist with a love of problem-solving to join their Technical Support Department. The Application Support Specialist within our … troubleshooting team plays a pivotal role in delivering exceptional customer support to Flexera’s esteemed customer and partner base. If you have had exposure to troubleshooting, academic or self-taught, and customer service experience, then this role is the logical next step in your career. Responsibilities: Create and … update support cases/service requests Provide support assistance on specific Flexera Software products Provide assistance on medium to high level complexity support inquiries Provide timely responses and regular updates on support cases Collaborate with our subject matter experts through swarming and More ❯
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