4 of 4 CMDB Jobs in Berkshire

Process joiners, leavers, and break-fix requests Prepare and provision laptops and devices using Microsoft Intune/Autopilot Update asset records and maintain CMDB accuracy Arrange device deliveries and collections with end users Update tickets with tracking information, asset details, and progress updates Handle returned devices, including cleaning and grading ...

Process joiners, leavers and break-fix requests in a timely manner for next business day delivery - Move items in/out of stock, updating CMDB at all times - Trigger Autopilot pre-provisioning process on each device prior to shipment - Schedule deliveries/collections with end customer - Update tickets with tracking ...

joiner, leaver, and break-fix requests in a timely manner, ensuring next business day delivery Move items in and out of stock, maintaining accurate CMDB records at all times Trigger Autopilot pre-provisioning process on each device prior to shipment Schedule deliveries and collections directly with end customers Update tickets ...

solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers • Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding ...