1 to 25 of 28 Remote/Hybrid Customer Engagement Jobs in Berkshire

Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative … within a large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products ...

Lead Solution Architect - Advanced CRM & Customer Data Duration: Initial 6 Months Location: Reading or Dublin (Hybrid basis) Job Type: Inside IR35 Day Rate We're looking for an experienced Lead Solution Architect to provide architectural leadership across customer engagement, CRM and customer data initiatives, helping … shape the future of Primark's digital customer experience landscape. This is an exciting opportunity to play a key role in defining architecture strategy across customer identity, customer data, personalisation, loyalty and marketing technology platforms. You'll work closely with business and technology stakeholders to deliver scalable ...

Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty ...

summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with ...

development and account management covering the Southern Region. You will work on your own territory identifying opportunities for business expansion in support of the customer sales strategy and expanding on current customer engagement and developing new customers into the region across all sectorsAlong with offering a competitive … customers* business goal and, growth strategies.* Maintain and monitor pipelines and metrics for assigned customers and identify improvement and growth opportunities.* Perform critical customer analysis to identify and leverage the partner's marketing programs to achieve growth in their customer's solutions capability.* Work closely with Field Application ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: 14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

overall TAM proposition of which TAM Product & Innovation is the other. Operate at the airport operational and CxO level to accelerate adoption and customer value realisation of AI-enabled TAM use cases through process and/or operating model transformation, stakeholder alignment, change management and governance. Working closely with … model and performance framework with TAM Product & Innovation to deliver the overall TAM strategy. Own TAM services business performance, including revenue, profitability, pipeline and customer value realisation. Build and lead a centrally managed, globally distributed TAM services team. Business Development & Customer Engagement Lead go-to-market, pipeline ...

from you. What you’ll be doing Campaign planning & execution Support the development and delivery of integrated, multi-channel marketing campaigns that drive awareness, engagement and lead generation. Take ownership of campaign activity from briefing and planning through to execution, optimisation and reporting. Help develop and launch … clear focus on marketing KPIs, lead generation, conversion and ROI. Monitor campaign performance using analytics and marketing automation tools. Use data, testing and customer insights to continuously improve campaign effectiveness. Produce regular performance reports, highlighting successes, learnings and recommendations. Content & creative development Create and coordinate engaging content across digital ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews ...

want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Delivery Manager Team: Customer Success Location: [London/Remote] This role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas … welcome applications from outside of these locations as well. Position Overview You're part of the Customer Success Team, reporting to the Head of Delivery where you will utilise your stakeholder management experience to support customer engagement and growth but will predominantly use your project management expertise ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...

account management teams. Reporting directly to the Chief Sales Officer, this role plays an important part in ensuring our sales processes run efficiently, customer and pipeline data is maintained accurately, and reporting is delivered consistently across the business. The Sales Operations Coordinator will support the administration and optimisation … order management reports, providing visibility of pipeline progression, bookings and order status. Support month-end and quarter-end reporting activities, ensuring sales, order and customer data is accurate and complete. Coordinate with Sales, Operations and Finance teams to ensure consistency between CRM records, quotations, purchase orders and invoicing information. ...

award-winning product portfolio and employing more than 2,200 people across 30+ offices worldwide. 3Shape UK is a direct market with an established customer base and a growing network of reseller partners. The UK business is entering a critical growth phase, investing in building a world-class marketing … capability to drive brand presence, demand generation, and customer engagement. The Opportunity This is an exceptional opportunity for an experienced marketing leader to take full ownership of the UK marketing and academy function — setting strategy, elevating execution, and leading a team in a high-growth market. Collaborating closely with ...

Project Manager to lead complex, client-facing software implementation projects for healthcare organisations across the UK. This is a delivery-focused role requiring confident customer engagement and full ownership from initiation through to go-live and handover. The opportunity You will join an established healthcare technology provider delivering … business-critical software into NHS and private healthcare environments. The role sits at the centre of the relationship between the customer and internal delivery teams, so you must be comfortable leading conversations, managing expectations and maintaining credibility with senior stakeholders. This is not an internal IT project role. ...

drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear … product requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

revenue opportunities with existing clients - Identify and drive business growth opportunities for the Embedded Computing Sales team - Drive continuous improvement activities across sales processes, customer engagement and operational effectiveness - Lead and manage complex commercial negotiations and contractual agreements Senior Embedded Technical Sales Manager Requirements - Educated to degree level ...

qualified opportunities. Develop executive-level relationships and engage directly with customers to uncover and qualify opportunities. Accelerate Business Growth Expand opportunities within the existing customer base through modernization and cloud transformation initiatives. Drive net-new business through migration events, competitive displacement opportunities, and infrastructure transformation programs. Identify growth areas … focused on hybrid cloud, data center modernization, workload mobility, virtualization transformation, sovereignty, compliance, and consumption-based models. Build repeatable programs that provide account targeting, customer messaging, business value frameworks, competitive positioning, and pipeline generation activities. Enable the Field Equip Client Executives, Systems Engineers, and Partner teams with the tools ...

networking and surveillance product sets Develop and execute comprehensive sales and marketing plans in line with company objectives Manage distribution stock levels to maximise customer availability across the full range of networking and security products Proactively engage with the existing partner base to identify new customers and support partner … region, including occasional overnight stays where necessary Manage the security reseller/wholesale business, working with distribution partners to identify and activate new customer opportunities About you We are looking for someone with strong experience selling security and surveillance hardware products, who knows this market inside out. You will ...

Director - Enterprise at NetApp, you are accountable for leading all enterprise sales activity across a defined region, focused on the largest and most complex customer environments. You will own regional revenue performance while driving longterm, multi year growth across a portfolio of strategically critical enterprise accounts. In this role … specialists, technical pre-sales, partners, and extended stakeholders to execute sophisticated, value-based sales motions. You will engage at the most senior levels of customer organizations, positioning NetApp as a trusted strategic platform partner aligned to enterprise-wide data, cloud, and digital transformation initiatives. As a senior executive presence ...

Description We are seeking a Software Developer 4 to build and operate AI and cloud platform capabilities that support a strategic enterprise customer engagement. This role will work in a fast-paced environment where an initial solution is shaped around a large customer’s requirements and then evolved … capability. Job Description We are seeking a Software Developer 4 to build and operate AI and cloud platform capabilities that support a strategic enterprise customer engagement. This role will work in a fast-paced environment where an initial solution is shaped around a large customer’s requirements ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...