8 of 8 Remote Customer Engagement Jobs in Berkshire

a 12 month initial contract, inside IR35. Role Purpose Lead the delivery of business and technology change initiatives with a joint focus on Oracle Field Services (OFS) and Oracle Customer Experience (CX) solutions, ensuring operational improvements and enhanced customer journeys across business units. Key Responsibilities End-to-end delivery ownership of Oracle OFS and Oracle CX projects, across … both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer More ❯

develop and expand the team, will we expect you to identify new talent and partnering opportunities with industry and academia. The role is also critical to identifying and winning customer-funded projects, leveraging our internal investment and bringing customer requirements into our capability roadmaps Interdisciplinary working is critical to solving our customers' problems, and you will benefit from … CortAIx Factory, ensure the development of AI models, algorithms, and data architectures meets business, technical, and regulatory requirements. Promote best practices in AI ethics, robustness, transparency, and governance. Market & Customer Engagement Build customer intimacy to help secure customer-funded projects Monitor industry trends, competitive landscapes, and benchmarks to maintain a technical edge. Identify and engage third … artificial intelligence, or a related field. And/or appropriate hands-on experience of practical AI engineering. Proven track record in developing and delivering novel AI solutions to satisfy customer needs. Demonstrable knowledge and experience of delivering operational AI solutions. Familiarity with data analytics, technology, and governance. Excellent stakeholder and project management skills, with experience in client-facing roles. More ❯

that help position Eaton as a thought leader and preferred partner on the most important power management challenges facing customers. This role will drive measurable and significant improvements to customer preference for Eaton and demand generation for strategic revenue-generating products (hardware, software and services) and will achieve these objectives by delivering tailored and engaging content to support customers … the development of the campaign strategy and work closely with field teams to drive campaign activation and optimization. Main Responsibilities: Differentiating Eaton with an integrated marketing strategy that build engagement and trust between Eaton and its customers in that segment across all relevant geographies. Development of integrated marketing campaigns that drive demand generation for strategic revenue-generating offers (as … defined by segment strategy teams) in the segment (hardware, software and services) Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders) Leading development of the segment message map and buyer journey maps (including definition of scenarios) Orchestrating development and continuous data-informed optimization of integrated campaign More ❯

This role leads the European roll-out of a central CRM platform, driving personalised, data-led marketing. It focuses on improving customer journeys, conversion, and retention while ensuring GDPR compliance. Client Details The company is undergoing a major digital transformation, with a strong focus on customer-centric growth. They're investing heavily in modern platforms and data-driven … strategies to elevate marketing performance across Europe. Description Develop and execute CRM strategies to improve customer engagement and retention. Implement lifecycle marketing campaigns using data insights and analytics. Collaborate with cross-functional teams to align marketing initiatives with business goals. Analyse campaign performance and provide actionable recommendations for optimisation. Manage segmentation and personalisation to ensure targeted communications. Oversee … of building and scaling high-performing teams from the ground up Hands-on expertise with Salesforce Marketing Cloud (or similar platforms) Strong understanding of data-driven campaign design and customer journeys Solid grasp of GDPR and experience working alongside Legal/Privacy teams Strategic thinker who can also drive delivery and adoption Confident stakeholder manager, comfortable working across commercial More ❯

Job Title: Partner/Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner/Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities … and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly … and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts More ❯

position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of … products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. More ❯

Develop know-how, best practices, and foster creative thinking within the team. Work with key AWS Stakeholders to increase Bytes' credibility as a leading partner and align with their customer engagements to reduce the sales cycle. Collaborate with Marketing to produce compelling content across multiple media channels. Work closely with Sales, Pre-Sales, and Delivery teams to ensure seamless … project delivery. INDIVIDUAL RESPONSIBILITIES: Maintain a strong understanding of customer priorities and how Bytes can support them. Achieve and surpass KPIs and objectives established for the AWS Public Cloud Team Manager role. Lead the AWS Specialists team effectively. Understand and leverage disruptive technology trends to create compelling solutions for customers. Provide thought leadership internally and externally to enhance the … Bytes brand and promote capabilities. Contribute to compelling customer propositions to win business. QUALIFICATIONS, EXPERIENCE, & SKILLS: (DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIREMENTS) Educational Qualifications: ESSENTIAL DESIRABLE Professional Qualifications ESSENTIAL Other related AWS Cloud certifications DESIRABLE Years of Experience 5+ Years delivering IT solutions and services, supporting the sales function in IT Transformation, Infrastructure Migration, or More ❯

that drive brand presence, product positioning, and sales engagement. Key Responsibilities: Execute Existing Event Plan Deliver on the global event calendar, including flagship shows (e.g., MWC) and partner/customer engagements. Plan and deliver internal Sales Conference (attendee management, registration, travel, internal communications, activities, F&B, AV). Ensure all deliverables, timelines, and milestones are met. Logistics Management Coordinate … physically) for major events to ensure smooth execution. Handle last-minute issues and maintain brand integrity throughout the event experience. Reporting & Follow-up Track event metrics (attendance, leads, meetings, engagement). Collaborate with digital and sales teams for timely lead follow-up and ROI reporting. Skills, Experience, and Abilities Required: 10+ years in B2B event marketing , ideally with experience More ❯