14 of 14 Remote/Hybrid Customer Service Jobs in Berkshire

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month fixed term contract (start ASAP) Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager … lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development, and operational excellence ...

configure Hyper-V Assisting on project work (e.g. SharePoint migrations, email migrations, Cyber Essentials+ for clients) Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage) to manage tickets and SLAs Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service … Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT MSP Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player ...

Service Manager Full time, fixed term for up to 12 months (maternity cover) Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £45,000 pa plus benefits An opportunity has arisen for an IT Service Manager to join our busy Technology … around 300 employees, 200 Associate Lecturers, and 4,000 students. You will need to take a proactive and hands-on approach, working to optimise service processes and drive continuous improvement in the service desk environment. You will line manage the IT Support team, acting as an escalation point ...

within the billing function. ABOUT YOU 2+ years' experience in a billing, finance, or similar operations environment (software/tech industry advantageous). Strong customer service skills and ability to communicate clearly. Working knowledge of billing systems and Microsoft Office; experience with SAP or Salesforce beneficial. Understanding ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support … functional teams to ensure quality and compliance standards are upheld Support all aspects of compliance, documentation control, and audit readiness General Responsibilities Respond to customer queries in line with company policy Communicate effectively with line management regarding issues, concerns, or changes in personal circumstances that may impact performance Attend ...

Reading. Reporting to the Billing Operations Manager, the Billing Coordinator is an integral role in ensuring Billing accuracy. He/She brings good customer service, problem solving and business partner skills to work with Sales, Billing Specialists and other key stakeholders to ensure order processing and related billing … ensure order can be ‘booked’ Troubleshoot and resolve order management and billing issues to support meeting cash collection targets; Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies; Responsible to follow all internal controls and policies related to order processing and billing ...

Tate Associates are excited to be recruiting for a dynamic IT Account Director/IT Sales exec on behalf of a leading IT Managed Service Provider (MSP). Our client has experienced rapid growth, acquiring over a range of businesses in recent years and expanding their portfolio of services … will play a key role in driving business growth by developing relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications. Key Responsibilities : Manage ...

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your ...

level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first … other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance ...

level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first … other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance ...

level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first … other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance ...

level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first … other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance ...