21 of 21 Remote Customer Service Jobs in Berkshire

Customer Service Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a Customer Service Advocate, you’re the heart of the Customer Engagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯

we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders … making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the More ❯

Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity More ❯

IT Apprentice, you will play a pivotal role in their team, responsible for troubleshooting IT issues, logging tickets via a ticketing system, providing exceptional customer service and so much more. This role presents a unique opportunity to enhance your IT skills and kick-start a rewarding career in … the Job: Supporting customers on a 1st line helpdesk for IT queries via calls, emails and their in-house ticketing system Provide 1st class customer service to clients over the phone Look to drive continuous improvement to team processes and procedures Carrying out hardware-related tasks Achieve and … Cycle to Work scheme Life assurance Tech scheme Desired Qualities, Skills and Knowledge: An interest and passion for IT. Motivated to learn and grow. Customer care skills. Ability to build good relationships with others. A basic understanding of how to use Microsoft Office/O365 applications. Organisation and time More ❯

of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in … offer regarding how and where we work, the genuinely fun and supportive environment we’ve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that … driven from the top down by James, our MD (who hates titles and is simply ‘James’) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you’ll see what we mean. It’s important that More ❯

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯

client in the Reading area. As the sole sales function, you will play a crucial role in driving business growth and building long-term customer relationships. Business Development Manager Responsibilities: New Business Development: Focus on identifying and developing new business opportunities within the Fit Out sector, particularly with contractors … specialising in retail store fit-outs. Customer Relationship Management: Cultivate and maintain strong relationships with existing customers. Market Research & Development: Identify and explore new market opportunities beyond retail, such as Defence, Security, Healthcare, and Construction. Business Development: Identify key decision-makers within the supply chain. Develop and execute sales … Prepare and deliver compelling sales presentations. Negotiate contracts and close deals. Technical Expertise: Demonstrate a strong understanding of steel processing and general steel knowledge. Customer Support: Provide excellent customer service and address customer inquiries effectively. Business Development Manager Requirements: Proven experience in sales and business development More ❯

oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support More ❯

oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships, and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing, and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support More ❯

thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and … smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail Previous experience in a technical service desk or IT support role A genuine interest in Application Support or Software Development career paths Analytical mindset with excellent problem-solving abilities Willingness … similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation More ❯

thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and … smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail Previous experience in a technical service desk or IT support role A genuine interest in Application Support or Software Development career paths Analytical mindset with excellent problem-solving abilities Willingness … similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation More ❯

Company Overview We are working with a leading SaaS provider in the UK, renowned for their innovative solutions and exceptional service delivery. Our client is committed to driving technological advancements and supporting the career development of their employees. They are looking for dynamic and creative individuals to join their … growing sales team and contribute to their mission of delivering outstanding service to customers. What's in it for you Up to £75,000 per annum base salary (up to double OTE) Remote working Excellent holiday allowance Private medical Discretionary bonus Strong internal career progression What we are looking … for Personable and quick to build relationships Strong interpersonal and customer care skills Excellent writing and oral communication skills Imaginative problem solver Ability to work as part of a team Appreciation of a quality approach Confidence in personal abilities Strong drive for excellent customer service Ability to More ❯

offer is up to £45k plus benefits. They will set you up with all you need for a home office. They are a full-service solutions company that offers support, consultancy, project management and training, and who are experts in Sage 200, NetSuite and Sage CRM; the business has … them the support that they need. They are looking for a motivated, hardworking, and organised Support Consultant with Sage 200 support skills. Your communication & customer service skills are first class, and you have worked in first-line support, application support or internal help-desk role, finding solutions for … Sage 200 users or clients. You will look after their Sage 200 customer base and you will have the opportunity to learn about Sage CRM and Net-Suite products. You should be good at getting hands-on with problems, digging deep, and resolving client queries by telephone, email, and More ❯

tasks, from personal appointments to lifestyle recommendations, and complete end-to-end planning for clients with a B2B2C approach. Commercial Awareness: Understand BlckBx's service model and the impact of client satisfaction on the company's growth. Consistently deliver client experiences that reinforce our brand. Client Engagement: Maintain consistent … Academic background showcasing intelligence, diligence, and commitment. Client-Facing Experience: Prior experience as a PA/Family Assistant or experience in hospitality, retail, or customer service roles with direct public or consumer interaction. Growth Mindset: Thrives on learning and self-improvement, with an ambition to grow within an … tech start-up. Tech-Savvy and Adaptable: Quick to learn new technologies, AI tools, and digital platforms. Proactively seeks out new solutions to improve service quality. Self-Starter and Fast Learner: Ability to work independently, prioritise tasks, and manage time efficiently across multiple clients. Commercial Insight: An understanding of More ❯

meet both individual and team targets. What they're looking for: Previous experience in a target-driven role with responsibility for managing your own customer pipeline. Excellent communication skills - both written and verbal - and the ability to build genuine rapport with customers. A positive, customer-first attitude with … allowance- to help you get set up comfortably. A dedicated learning & development budget- so you can continue to grow. Nice-to-have skills Communication Customer Service Negotiation Location: Reading, England More ❯

expanding their sales team. They specialise in IT services and physical IT services offering a tailored solutions based service. They are renowned for their customer service and quality of work. For this position, we are looking for individuals who meet the following criteria: · This role would suit an More ❯

expanding their sales team. They specialise in IT services and physical IT services offering a tailored solutions based service. They are renowned for their customer service and quality of work. For this position, we are looking for individuals who meet the following criteria: · This role would suit an More ❯

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your More ❯

vision. Who you are • TOGAF certified or with significant architecture experience at a strategic level. • Understanding of business support systems in telecoms or related service provider, including some or all of eCommerce and digital self-service, sales and order management, contact centre, service management, billing and reporting … and analytics. • Knowledge of integration approaches including service oriented architecture and event driven architecture • Experience of modernisation of an application portfolio • Technical competency of solution design including integration of business support systems and mapping to business process. • Understanding of what it means to be a "digital" company • Understanding of … multi-channel customer service. • Ability to work with development domains to collaborate on designs, able to communicate with technical experts and business colleagues • DemonstratedIT background with associated academic technical qualification and/or experience. • Excellent written and verbal communication skills - ability to present technical solutions in easy to understand More ❯

Personal Skills: Strong interpersonal/team skills. Must be able to cultivate an adaptable positive attitude. Will strive to deliver an excellent level of customer service. Will be highly motivated and demonstrate an excellent mix of analytical and technical skills. Will be able to demonstrate a clear and concise … be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable More ❯

we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … business such a success. So, we need to continue investing in what they want. Development is key for us to continue being nimble and customer centric .That's why we have created an exciting brand new, high-profile role that will be pivotal to enhancing our organisational capability. We … the Group and each business within it, fostering collaboration, knowledge sharing, inspirational management, innovative and entrepreneurial thinking, and ultimately driving growth and of course customer satisfaction. This role is ideal for someone who is passionate about learning and development and ready to make a significant impact on the business. More ❯