18 of 18 Remote/Hybrid Customer Service Jobs in Berkshire

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing … exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective ...

Sales Support Executive (SSE) provides commercial, operational, and administrative support within the Business Partnering team, working directly with assigned Account Managers across strategic customer accounts. The role is focused on enabling account activity, improving efficiency, strengthening customer service, and supporting profitable revenue growth, rather than owning … direct sales target. The Business Partnering team works with large systems integrators, outsourcing providers, managed service providers, and other strategic partners. These organisations deliver technology and business services to end customers across the public and private sectors, including complex, regulated, and business-critical environments. The SSE must therefore understand ...

direction for one of the most important areas of Retail Technology, supporting both residential and business customers across the full energy supply journey. From customer acquisition, propositions and pricing through to contract lifecycle management, meter reads, rating, billing, payments, collections, debt, settlements, forecasting, regulatory reporting and customer service … make the complex feel simple. Working within our enterprise guardrails, you'll balance standardisation and platform reuse with the flexibility needed to meet different customer, commercial, operational and regulatory needs. As the architectural steward for Energy Supply, you'll influence investment and platform decisions, simplify the technology estate, reduce ...

activities. Support the organisation and execution of partner events, partner connects, and virtual campaigns. Experience Requirements: Professional experience in sales support, channel operations, administration, customer service, marketing, or a related business function. Bachelor's degree in business administration, Marketing, Communications, or a related discipline preferred Previous internship … written and verbal communication skills with confidence. Proficient in Microsoft Office applications, particularly Excel, PowerPoint, Teams, and Outlook. Strong analytical and reporting capabilities. Strong customer service orientation and commitment to delivering a positive partner experience. Experience working with SFDC, partner portals, or business reporting tools is desirable. Additional ...

production environments. Maintain non-production systems and ensure they remain suitable for development, integration and testing activities. Prepare release and build packages for Service Operations to deploy into production. Work with internal teams and external vendors to improve service performance and value. Collaborate with other IT teams … identify and resolve product and service issues during the project phase and, where required, after handover to business-as-usual support. Ensure technical design, security, asset health, operational risk and service readiness are considered throughout delivery. Produce clear internal documentation to enable BAU teams to support new systems ...

Select how often (in days) to receive an alert: Digital Architect - Customer Experience - NESO National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with … creating a cleaner, more sustainable energy future. National Energy System Operator (NESO) is seeking a visionary Digital Architect to lead the transformation of customer-facing digital experiences. This role will be pivotal in shaping how customers interact with NESO across web, CRM, and contact centre platforms, fostering trust ...

helpdesk and support the day-to-day leadership of our small IT support team. We take pride in delivering a friendly, reliable and professional service, often going above and beyond to make sure our schools receive the support they need. Key words: IT support leadership, helpdesk management, ticket triage … customer service, hands-on technical support, prioritisation and clear communication. The Role This is a hands-on leadership role for someone who enjoys keeping a busy support desk organised, helping colleagues succeed and ensuring customers receive timely, clear and helpful communication. You will support and manage ...

delivery of materials, fulfilment and wider administrative processes that enable the organisation to run smoothly. Job Requirements Essential Criteria Experience of working in a customer service or supporter-facing role, handling a range of enquiries including some complex or sensitive queries Experience of processing and accurately inputting data … materials used by the team Work collaboratively across the team, providing flexible support and cover for colleagues where required to ensure continuity of service and effective delivery of team objectives. Support the opening, logging and allocation of all incoming mail received at the office, including post, letters, parcels, courier ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner … counterpart and our go-to-market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward ...

highly regarded organisation operating within the UK healthcare services sector in the recruitment of an experienced Business Analyst. With a strong reputation for customer service, innovation and quality, the organisation continues to invest in its people, processes and technology as part of an ongoing programme of growth ...

will possess expertise in solution delivery and the ability to design, build, and implement Microsoft 365 capabilities. Strong communication skills and a commitment to customer service are essential as you guide clients through their digital transformation journey. This role includes opportunities for professional development and employee engagement activities. ...

team within a fast-paced cloud services environment. You will oversee day-to-day operations, manage workloads and collaborate with Finance, Technology, Operations and Customer Services to ensure accurate cloud billing and timely delivery. The role offers hybrid working (3 days in the office, 2 days at home ...

Deployflow in the United Kingdom is seeking an experienced Application Support Analyst to monitor and optimize core business applications. You will work closely with Customer Service and Business Operations to ensure smooth operation and rapid incident resolution. The role requires a proactive mindset, strong SQL skills, API awareness ...

definition and delivery of solutions based on Microsoft 365. The role will work with our customers to design and implement quality solutions, taking the customer on a journey to leverage Microsoft 365 in meeting their needs and ensuring time, cost and quality expectations are successfully achieved. The Modern Work … individual and team player with a ‘make it happen’ attitude. · Someone who aspires to be or is a thought leader and can take the customer on a journey of transformation. · Broad knowledge of solution delivery patterns and practices, application lifecycle management approaches, with experience gained through all phases from ...

manage workloads, support team development, resolve operational challenges and drive continuous improvements across billing processes. Working closely with teams across Finance, Technology, Operations and Customer Services, you'll play a key role in ensuring billing accuracy, service quality and process efficiency as the business continues to grow. … develop team members, supporting both performance and career growth Act as an escalation point for complex billing queries and operational issues Monitor KPIs, service levels and team performance Support governance, controls, reconciliations and audit requirements Collaborate with stakeholders across multiple business functions to improve processes Identify and implement opportunities ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about working in the Healthcare industry then this is an exciting opportunity for you. Please apply ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want ...

Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms … services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next ...