12 of 12 Remote Customer Service Jobs in Berkshire

Customer Service Advisor Reading/Hybrid What it's like to work at Ochresoft: Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively … our Reading Office, our team work remotely for most of the time. We would expect you to attend the office as needed. The Opportunity This role is within our Customer Support Team. They provide an award-winning standard of customer service delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private Client Legal … Professionals, and our Customer Service Advisors help them to get the best from our products and services. You will be providing first-line support over the telephone and via our ticketing system. You will be responsible for capturing all the relevant information relating to our customers and their reason for contact to ensure they never have to repeat More ❯

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a … leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification that doesn't want to go down the 'standard … you want to do. You’ll will receive training and on-boarding to make you an expert in the role and software to allow you to deliver the best customer experience. Responsibilities - Graduate Accountant - Customer Support Answer customer support telephone calls and emails, providing exceptional customer care Build your knowledge of accountancy, tax and accounts by More ❯

to satellite offices in Hook, Nottingham, Bedford and Welwyn. Resolve incidents with printers, copiers, scanners and mobile devices including iOS and Android phones. Maintain a first-class level of customer service ensuring that all customers are treated efficiently. Ensuring Helpdesk tickets are accurately logged and users are updated on the status of their helpdesk requests. Ensure the Helpdesk … all times. Educated to GCSE level including English and Maths or equivalent Ability to prioritize, multi-task and adapt to changes quickly Confident personality with awareness of providing good customer service Be able to problem solve varied client queries, providing users with problem solving advice and guidance on common desktop applications Excellent communication skills and telephone manner, being … leave plus bank holidays, rising by one each completed year (capped at 30) Flex buy/sell holiday scheme Life assurance Free private medical and dental after two years' service Retail/services discounts scheme Employee Assist Programme Season ticket loan Head office location has multiple perks including on site gym, free breakfasts, free onsite parking and onsite cafe More ❯

it). Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - were officially one of the Best Companies in the UK to work for! It … be because of the flexibility we offer regarding how and where we work, the genuinely fun and supportive environment weve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that is doing well, but it … every time. This passion is driven from the top down by James, our MD (who hates titles and is simply James) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, youll see what we mean. Its important that we are the right fit for each More ❯

agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This is more than a technical role it is an opportunity to shape how organisations work! You will be at the forefront of designing and implementing … be part of a fast-evolving digital team shaping the future of workplace services. Opportunities for growth, learning, and cross-functional collaboration. A flexible working environment balancing on-site customer projects with remote working from an Apogee office. A culture built on Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility . SKILLS AND EXPERIENCE REQUIRED We are looking for … plus. Strong problem-solving skills, attention to detail, and the ability to translate business needs into effective solutions. A passion for excellence, integrity, and inclusivity embodying our values of Customer First, Accountability, Operational Excellence, and We Win Externally . BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity More ❯

with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯

standard'route.TheFinTechindustryisoneofthefastestgrowingandmostlucrativeindustriesintheUK. Thisistheperfectroleforsomeonethatwantstogodowntheaccountancyroutebutwantsmoreopportunitytospeaktocustomersandclients.Youwillneedtobeanexceptionalindividualwhohasapassiontouseyouraccountsandfinancialreportingknowledge,whoispassionateaboutsoftwareandwantstodevelopyourskillstodeliverfirstclasstelephoneandemailsupporttocustomers.Thecompanywillalsosupportyouincontinuingyourstudiesanddevelopmentifthisissomethingyouwanttodo. Youllwillreceivetrainingandon-boardingtomakeyouanexpertintheroleandsoftwaretoallowyoutodeliverthebestcustomerexperience. Responsibilities-GraduateAccountant-CustomerSupport Answercustomersupporttelephonecallsandemails,providingexceptionalcustomercare Buildyourknowledgeofaccountancy,taxandaccountsbyresearchingandansweringquestionsfromcustomers. Buildyourknowledgeofproductsandusethistoresolvecustomers'questions Assistexistingandprospectivecustomerswithgeneralsalesenquiries Suggestneworimprovementstosupportmaterials(FAQs,userguidesandknowledgebase) Workcollaborativelyensuringyouarebuildingyourindividualknowledgeofproductsandtaxandaccountingprocesses Requirements-GraduateAccountant-CustomerSupport Adegreethatincludedanaccountancyorfinancemodulesuchasbusiness,accountancy,finance Experienceinacustomerservicerole Experience providing customer service over the phone and/or email Adesiretodevelopacareerinsoftware Understandingofthetypeofaccountingprocesses,reportsandstatementscompaniesuse Aconfident,calmandconcisetelephonemanner Clearcommunicationbothwrittenandspoken Ananalyticalandorganisedapproachtoproblemsolving Theabilitytointeractpositivelywithcustomersatalllevels Toworkwellunderpressure Formoreinformationpleasecontact Katie atMatched. GraduateAccountant/AccountsAssistant/AccountancyCustomerSupport More ❯

and part of BUUK Infrastructure. Passiv, part of the BUUK Infrastructure Group, are looking for ICT Support Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Due to the nature of this roles responsibilities, the requirement is 5 days a week in the office. Purpose … passion. To provide comprehensive technical support to our internal users and for our IT systems, ensuring the smooth operation of the IT infrastructure, with a focus on security and customer service. This role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate, managing the corporate network, and administering a suite of Cloud services and SaaS … Software as a Service) subscriptions. Your key responsibilities are Desktop Support: Provide first and second line support for hardware and software issues on Windows and Linux environments. User Management: Working with recruiting managers and HR to provide a seamless onboarding. experience, including account creation, permissions management, and equipment provisioning. Network Administration: Monitor and maintain the corporate network, troubleshooting connectivity More ❯

Join a fast-moving telecoms provider in Berkshire as a Senior C# Developer, where you'll lead the development of internal applications that drive operational efficiency and customer service excellence. This is a hands-on role for a seasoned engineer who thrives in a collaborative, delivery-focused environment. About the Role You’ll take ownership of key internal More ❯

Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant or in a similar role Must have 3 years experience in direct sales (excluding retail or general customer service) Have 2 years experience in selling or sales to schools. Strong track record of working within the education supply chain or selling into schools Full UK driving More ❯

We’re looking for a Senior Product Owner to take ownership of key digital products that support Thames Water’s operational and customer services. This role is central to shaping product strategy, setting priorities, and ensuring delivery of outcomes that make a measurable impact.As Senior Product Owner, you’ll lead a team of Product Owners and Business Analysts, manage … stakeholders, managing risks and dependencies, and making informed trade-off decisions. You’ll also play a senior leadership role, accountable for high-value programmes across platforms such as Salesforce Service Cloud, Field Service and Workforce Management, as well as contributing to multi-million dollar AMP9 Digital Transformation programmes. What you’ll be doing as a Senior Product Owner … be paid from £75,000 to £90,000 per annum depending on skills and experience Annual leave 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Car Allowance. Performance-related pay plan is directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to More ❯

role is hybrid with 3 days in the office each week. The Role This is an excellent opportunity for a Technical Account Manager. You'll be supporting a key customer, working for a company with a growing reputation in their field. The Technical Account Manager will have a background in the telecommunications industry with core network experience. Any prior … security sector would be welcome. We're expecting the Technical Account Manager to be able to work as a Pre/Post Sales resource for the team, providing excellent service to the customer. The Company The Technical Account Manager will join a global market leader in providing trusted Cybersecurity solutions. The Technical Account Manager will contribute to a supportive More ❯