13 of 13 Remote/Hybrid Customer Service Jobs in Berkshire

annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Field Service Engineer - Covering the South Coast Salary: £40,000 - £45,000 Location: South Coast/Field Based Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, Voluntary overtime … weekends if available Benefits Company van & fuel card Phone & laptop provided 22 days holiday + bank holidays Pension scheme Death in service (2x salary) Private healthcare after 1 year service Quarterly performance-based bonus About the Company Established for nearly 20 years, this independently owned specialist equipment provider ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security-driven ...

work +£30-£35 ph +Inside IR35 Role overview You'll work closely with a small, experienced group of IT professionals providing high-quality, customer-focused IT support to end users across the EMEA region. The role is hands-on and varied. Support is delivered face to face, remotely … support workflows, and assist with troubleshooting using platforms such as Microsoft 365. What we're looking for * "Can Do/Can Learn" attitude * Strong customer service and communication skills * Calm, structured problem-solving under pressure * Good time management and prioritisation * Ability to work independently and as part ...

grow a portfolio of existing retail, wholesale, and distributor accounts through strong relationship management and account development Identify opportunities to maximise revenue within existing customer accounts Generate and convert new business opportunities across retail and trade channels Build relationships with key national retailers, wholesalers, and distribution partners Support product … forecasting, and strategic commercial planning Deliver engaging presentations and sales pitches to prospective customers and partners Work collaboratively with internal teams to ensure excellent customer service and account support Attend customer meetings, trade events, and exhibitions across the UK as required You must have: Proven experience ...

grow a portfolio of existing retail, wholesale, and distributor accounts through strong relationship management and account development Identify opportunities to maximise revenue within existing customer accounts Generate and convert new business opportunities across retail and trade channels Build relationships with key national retailers, wholesalers, and distribution partners Support product … forecasting, and strategic commercial planning Deliver engaging presentations and sales pitches to prospective customers and partners Work collaboratively with internal teams to ensure excellent customer service and account support Attend customer meetings, trade events, and exhibitions across the UK as required You must have: Proven experience ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … through a period of major transformation, including the migration to the ENSEK Ignition platform. The role shapes product-aligned, outcome-driven architecture that improves customer experience, strengthens operational performance, and simplifies the technology estate. Acting as the key architectural partner for Product, Engineering, and Delivery teams, the Domain Architect ...

Building Management Systems (BMS), HVAC, Fire, and Digital Remote Operations portfolios. Sitting at the intersection of Sales, Solution Architecture, and Operations, the role converts customer operational challenges and installed-base opportunities into scalable, profitable, and operationally deliverable Managed Services solutions. The position plays a critical role in transitioning customers … from traditional reactive service models to remote-first, data-driven, performance-based services. The role spans the full lifecycle from pre-sales engagement and proposal leadership, through commercial structuring and bid support, to operational mobilisation and service activation—ensuring technical credibility, margin protection, and delivery readiness. In this ...

inbound enquiries, trade show leads, and marketing campaigns Support ongoing sales and marketing initiatives/events Work closely with senior commercial leadership on customer engagement activity Maintain CRM and prospecting activity records Develop knowledge of warehouse automation , software , ecommerce, retail, and fulfilment sectors Ideal Candidate Profile Graduate calibre … sales/business development Comfortable speaking with businesses and building relationships Motivated by progression and career development Experience in SDR, BDR, recruitment, marketing, retail, customer service, or outbound sales environments would be advantageous Working Environment Hybrid working structure 3 days per week in the Bracknell office (Monday, Tuesday ...

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your ...

rather than a support function. Theyre now hiring a Nutanix Engineer to help run and improve the hosting platform that underpins regulated, high-availability customer services. This is a production environment where reliability matters. Youll be involved in day-to-day platform operations, upgrades, performance tuning, incident response, lifecycle … tooling Cross-functional infrastructure teams Nice to Haves VMware to Nutanix migrations VMware vSphere Ansible Security or compliance-led environments Root cause analysis/service improvement work Why Join/Projects A lot of infrastructure roles talk about scale, but this one genuinely has it. Youll be supporting critical ...