Customer Service Jobs in Berkshire

26 to 50 of 69 Customer Service Jobs in Berkshire

Operations Manager

Colnbrook, Slough, Berkshire, United Kingdom
Freightserve recruitment
accurate and efficient shipment processing. The Operations Manager will play a crucial role in streamlining processes, enhancing efficiency, and maintaining the highest standards of service in the transportation and logistics industry. Responsibilities:- Team Management: Lead and oversee the courier, mail, art and freight operation at the Heathrow warehouse. Foster … levels and warehouse organization. Maintain a safe working environment and ensure adherence to Health and Safety procedures in the warehouse. Art Team, Remail and Customer Service: Collaborate with the Art and customer service team to address client inquiries and concerns. Liaise daily with both teams and … Management: Monitor and control operational costs within budgetary constraints. Identify cost-saving opportunities and implement efficiency measures. Meet with courier and freight suppliers for service level and price negotiations. Compliance and Regulation: Ensure compliance with transportation regulations and industry standards. Keep abreast of changes in regulations and implement necessary more »
Employment Type: Permanent
Salary: £40000 - £45000/annum
Posted:

AV Electronics Field Service Engineer

Maidenhead, Berkshire, South East, United Kingdom
TRS Consulting
AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »
Employment Type: Permanent
Salary: £35,000
Posted:

Domestic Appliance Service Engineer

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Domestic Appliance Service Engineer Salary : £28,000 - £38,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Reading Are you a skilled White Goods … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Internal Sales Executive

Wokingham, Berkshire, South East, United Kingdom
Hybrid / WFH Options
ErecruitSmart
you will maintain existing business opportunities and grow new business opportunities by working with the Sales Manager/Field Sales team to build successful customer relationships. You will be working with the Sales Teams, Purchasing Department, Suppliers and Customers to: Qualify and understand the nature of the request for … Compliance, etc.) Convert quotations to orders and keep relevant teams and systems updated Use and set up Excel spreadsheets to utilise data Ensure both customer and Company have a clear understanding of the terms that are in place Accurately process customer orders, ensuring that all orders comply with … current legislation and Company guidelines Ensure export licenses are in place Proactively pre-progress and update open customer orders Proactively informing customers and Sales teams when delivery dates change, both verbally and electronically Look for process/ways of working improvements that add value for the customer and more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Senior ICT Consultant - Reading and Surrey

Reading, Berkshire, United Kingdom
Confidential
Our client is looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools more »
Posted:

Mandarin Speaking Pre-sales (Technical Pre-sales)

Maidenhead, Berkshire, United Kingdom
Confidential
feedback on our products. Maintain efficient communication with the headquarters in terms of new product lines and other technical issues. Carry out site surveys, customer training/demos, project support, and product promotion to the market and provide product pre-sales promotion, including introducing new product features to Channel … products and solutions. Key Attributes: Full clean UK driving license Right to work in the UK Prior experience in a technical support role Good customer service skills and communication skills Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/ more »
Posted:

Senior Data Analyst

Maidenhead, Berkshire, United Kingdom
Confidential
regular data analysis as well as overseeing and implementing large, company wide data projects, which can span across various department including Payroll, HR, Marketing, Customer Service and Operations. Data Analysis - Use statistical methods and software data to analyse data sets to identify trends, patterns and insights including sales … patterns, product trends to labour spend and customer behaviour Presenting insights in an accessible and digestible format Data Collection and Preparation Being point of contact between the data platform company and data sources Data Reporting Predictive Analysis - using historical trends to forecast This is a role that will sit more »
Posted:

Development and Support Engineer

Bracknell, Berkshire, United Kingdom
Confidential
Advanced Planning and Scheduling (APS), Manufacturing Operations (MOM), Quality Management (QMS) and Factory Automation solutions. Eyelit Technologies has delivered unmatched results for a global customer base in the manufacturing industry using cutting edge technology and advancements in AI, ML and optimization. MESTEC provides a suite of manufacturing management tools … including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times. What you will be doing : Support and maintain existing software … and customer solutions working to maintain target ticket backlog, issue response and resolution and ultimately customer satisfaction Specifying, developing, and testing interfaces to third party systems enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements more »
Posted:

SC Cleared Windows O/S Build Engineer

Reading, Berkshire, South East, United Kingdom
Global Technology Solutions Ltd
office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »
Employment Type: Permanent
Posted:

SC cleared Application Packager

Reading, Berkshire, South East, United Kingdom
Global Technology Solutions Ltd
MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »
Employment Type: Permanent
Posted:

SC cleared Application Packager

Aldermaston, Berkshire, United Kingdom
Global Technology Solutions Ltd
MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »
Employment Type: Permanent
Salary: GBP 56,252 Annual
Posted:

Internal Sales Executive - Builders Merchants

Bracknell, Berkshire, South East, United Kingdom
GCS Associates
need a proactive, hungry sales professional who's confident in their manner, great to talk to and methodical in their approach to ensure sterling service is delivered at all times. You will interact with customers over the phone, by email and face to face. Asking questions, finding about the … Attributes: Previous experience within an Internal Sales role preferably within the construction supplies/building materials sector e.g. builders merchants, timber merchants or distributor Customer focused Good communication and negotiation Results driven Team player Detail conscious Personable Business focused Key Skills: Customer service experience Numerate Literate IT more »
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Finance Business Partner – Reading

Reading, Berkshire, United Kingdom
Confidential
workable solutions that everyone understands. Thorough knowledge and experience of risk management. Good communicator and strong inter-personal skills. Excellent problem solving, analytical and customer service skills. Excellent planning & administration skills. Being open to innovation and new ways of working. Innovative thinking and can do attitude. Must be more »
Posted:

Audit & Compliance Officer

Didcot, Berkshire, United Kingdom
Confidential
committed to expanding its presence in the business market and maintaining its upward momentum. Our team is dedicated to delivering innovative solutions and exceptional customer service./p p br/p p b Role Overview:/b/p p As an Audit & Compliance Officer at ITB Holdings more »
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Technical Installation Engineer

Reading, Berkshire, South East, United Kingdom
Premier Recruitment Group Limited
Slough, Reading, Swindon, Oxford or Home Counties - Field based role. The Role You will be primarily field based and responsible for carrying out installation, service and maintenance of our vehicle CCTV and vehicle safety systems into various types of commercial vehicles. Hands on experience with HGVs, light commercials and … on site Installation of vehicle camera/vehicle CCTV equipment Installation of blind spot detection systems (warning alarms, blind spot/parking sensors) Attending service calls to fault diagnosis and repair where necessary Assisting the Development Team in testing and rolling out new technologies Experience Needs to have HGV … working with the vehicles Experience with working with a wide range of commercial vehicles advantage (construction, commercial haulage, bus & coach, emergency response etc.) Good customer service skills are essential with daily client interaction Understanding of intermediate/advanced automotive electronics components Good logical and fault-finding techniques with more »
Employment Type: Permanent
Salary: £40,000
Posted:

Electronics Field Service Engineer, Laboratory Imaging

Reading, Berkshire, South East, United Kingdom
TRS Consulting
Electronics Field Service Engineer, Laboratory Imaging Overall Earnings £53,000+ Basic Saslary £40,000 - £45,000 Bonus £8,000 Company Car Lunch Allowance £30 Per Month Broadband Allowance Excellent Benefits Package Full Product Training ** Excellent opportunities for experienced service engineers from a range of electronics systems backgrounds, including … ex-forces engineers with medical, dental, weapons or radar experience, to join a market leading laboratory equipment manufacturer ** The Role – Electronics Field Service Engineer, Laboratory Imaging This market leader seeks to recruit a technically motivated and customer focused Electronics Field Service Engineer responsible for: Service, installation … of sophisticated laboratory imaging systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicant will support imaging products located at customer sites Your Background – Electronics Field Service Engineer, Laboratory Imaging To succeed in this exciting role, you must be able to demonstrate: A competent more »
Employment Type: Permanent
Salary: £40,000
Posted:

Desktop Engineer

Reading (Hybrid), United Kingdom
Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
and West (NHS SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the Service Level Agreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software … advice, and fault resolution to users of NHS SCW's IT equipment, systems, and network, and manage their own workload within DDaTs call management service, as well as supporting other teams within DDaT including Projects, Technical Operations and Digital Services to deliver their services. SCW is committed to our … process is completed, and contact the named contact if you have any questions. Main duties of the job 1.1. Delivering the highest level of customer satisfaction and service 1.2. Meeting defined performance targets 1.3. Installation of Infrastructure equipment 1.4. To promote and champion the use of industry best more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Software Support Technician

Reading, Berkshire, United Kingdom
Parkside
are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management. • To respond promptly to customer inquiries and requests on tickets that will be logged through the CRM tool. • To handle and resolve customer complaints, then escalating to senior … service. • To manage customers’ accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

Field Service Technician

Reading, Berkshire, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician (Print) Located: Field Based- Berkshire Package: Competitive pay, plus bonus, company vehicle, and excellent company benefits About Ricoh: Ricoh is a global technology business. As … and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide a technical service to customers, including installation, maintenance and repair of our flagship products. To ensure customers receive a satisfactory service in line with agreed service level agreements To maximise revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties. Management and control of vehicle/site stock, to improve first time fix levels to customers, and to minimise stock losses and product downtime. Ability to work on more »
Employment Type: Permanent
Posted:

Buying Assistant Apprentice

WINDSOR HOUSE, GADBROOK BUSINESS CENTRE, RUDHEATH, NORTHWICH, England
A.S.M TECHNOLOGIES LTD
the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Logistics Coordinator

SL5, Ascot, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Mulberry Recruitment
interest in technology. Responsibilities: Take ownership and accountability of all stock Receive and record deliveries and collections, updating systems/logs Cover assess stock, customer returns/repairs, business operations, engineers spares and non-business related goods Conduct monthly stock checks Conduct POT (Power-on Test) on all monitors … excellent understanding of Excel and a good understanding Word Proactive with a positive attitude and a strong team player with good interpersonal skills. Good customer service skills, with the ability to work well with suppliers, customers and other team members Hands on experience with CRM software (MS Dynamics more »
Employment Type: Permanent
Salary: £25000/annum
Posted:

AV Project Manager

RG1, Reading, Berkshire, Caversham, United Kingdom
Integral Recruitment Ltd
within the business and execute the company core values at all times. Duties: Manage projects with a support team to a high standard, excellent customer service, quality on site and protection of margins. My client has around 30 projects per month with several of these being large - 100k … plus. Ensure service contract standards and SLA are adhered to and the service manager is covering all logs. Manage all Engineers in house and external and the appropriate insurances, vehicles and PPE when required. Manage margins/budgets of each project. Ensure quality of equipment, cables, quotes and more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

Graduate Technical Engineer

Bracknell, Berkshire, United Kingdom
Spectrum IT Recruitment
in a STEM subject e.g. Computer Science, Mathematics, Physics, Engineering etc from a Russell Group University Keen interest in Technology Good experience of delivering customer service Strong problem solving skills This is a great opportunity to join a growing global company on an exciting Graduate scheme offering great more »
Employment Type: Permanent
Salary: £35000 - £38000/annum
Posted:

Apprentice IT Repair Technician

4 HIGH STREET, DATCHET, SLOUGH, England
IT FAST LIMITED
Looking for IT Repair Technician Apprentice, role involves working alongside the Managing Director in a fast paced environment to provide support with customer repairs. Role As a direct point of contact for our customers, you will be required to provide excellent customer service, sound advice, diagnose problems … MacBook’s & PC’s) Hardware upgrades for all devices Providing remote and on-site support for local business’ Software upgrades – Mac OS & Windows OS Customer Data Backup & Recovery Installation of basic software such as Office packages & Anti-Virus suites Basic fault finding Liaising with customers, logging and updating tickets … Closing Date Wednesday, 31st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Logical Team working Initiative Hardware skills - desirable Network skills - desirable Window/Mac OS Qualifications English and maths GCSE or equivalent more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00
Posted:

Project Manager

Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
WHD
project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring … that each customer is a reference Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule Knowledge, Skills and Abilities Project management experience exhibited by working independently on projects Working knowledge of project management software tools more »
Employment Type: Permanent
Salary: £45000 - £50000/annum
Posted:
Customer Service
Berkshire
10th Percentile
£25,500
25th Percentile
£26,000
Median
£31,500
75th Percentile
£37,500
90th Percentile
£55,000