Customer Service Operations Specialist
slough, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Addition+
Customer Service Operation Specialist This fast-growing business is setting new standards in how customers are supported, blending premium service with smart technology. They’re now looking for someone who can keep operations running smoothly while ensuring every interaction feels first-class. Role Overview: Location: London (hybrid) Package: Competitive + benefits Industry: Consumer/Tech What … You’ll Be Doing: Managing customer conversations across live chat, email, and other digital platforms. Using AI tools to improve response times and reduce repetitive tasks. Tracking orders and operational tasks to make sure everything stays on schedule. Delivering an experience that reflects the company’s high standards at every touchpoint. Main Skills Needed: Background in customer support … genuine empathy for customers. What’s in It for You: Be part of a growing company that’s embracing new technology. A culture that values both operational excellence and customer care. Opportunities to learn, grow, and expand your skills as the business scales. Flexible working with a team that supports fresh ideas and collaboration. Call to Action: We’ll More ❯
Posted: