2 of 2 Remote/Hybrid Freshdesk Jobs in Berkshire

Good working knowledge of PaperCut MF, PaperCut Hive, uniFLOW, Optimidoc and Unified Comms platforms Familiarity with helpdesk/ticketing systems (e.g. Vantage, ServiceNow, Zendesk, Freshdesk) Strong problem-solving and troubleshooting skills Excellent written and verbal communication, with the ability to explain technical concepts clearly and simply Good organisational and time ...

supplier and item-master data the Procurement function depends on; own integrations and data flows between ERP, finance, CRM and support systems including the Freshdesk RMA workflow. Implement serial-level traceability so component and build history is queryable for containment, warranty and field-failure investigation; own engineering change control ...