Head of IT Operations Centre
Maidenhead, Berkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Grosvenor Casinos Limited
Job Description We're seeking a strategic leader to oversee our IT Operational Management, supervising the Network Operations Centre (NOC) and the emerging Operations Security Centre (OSC) . This role ensures the stability, security, and efficiency of our production systems across Group, Venues, and Interactive platforms. You will lead high-performing teams managing our IT estate … including gaming platforms, corporate infrastructure, and cloud environments. Key Responsibilities: Lead and manage the 24x7 operations of NOC and OSC, ensuring optimal performance both on-premises and in cloud environments. Build and develop the OSC team, establishing processes for security event management and incident resolution. Optimize costs for monitoring tools like NewRelic while maintaining platform visibility and functionality. … Qualifications Deep technical expertise in legacy and cloud infrastructure (Azure, AWS, Cloudflare, Nginx, GitHub, Kubernetes, monitoring platforms like NewRelic and Solarcloud). Several years of experience in IT Operations, SRE, or ITSM, with a record of operational excellence. Strong troubleshooting skills across diverse technology stacks, including internal and third-party components. Proven leadership of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: