2 of 2 Remote/Hybrid Incident Management Jobs in Berkshire

accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. Managing changes and risks through the Change Control Process. Raising change or incident tickets, as necessary. Providing incident management support within defined Service Level Agreements (SLAs). Representing the data centre estate in CABs, workshops … accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. Managing changes and risks through the Change Control Process. Raising change or incident tickets, as necessary. Providing incident management support within defined Service Level Agreements (SLAs). Representing the data centre estate in CABs, workshops ...

hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management. Key skills, experience + tasks will include: Hands-on expertise with Cisco routers and switches (e.g., 3850s, Nexus 9k, ISRs, ASRs), Cisco related … catalyst devices. Configure routers and switches in line with design documents (IP data perspective) Onboard devices onto the network management platform Rack and stack relevant devices in Data Centres Attend internal meetings and work closely with project managers to deliver the implementation plan Strong knowledge of Cisco ...