4 of 4 Remote Knowledge Transfer Jobs in Berkshire

new platform, ensuring it aligns with organisational and industry standards (ITIL v3/v4). Oversee the transition into service of all cloud and on-premise components, ensuring effective knowledge transfer and operational readiness. Collaborate with product, platform, and supplier teams to review and assure support requirements. Develop and maintain service support documentation including policies, processes, and procedures. … Ensure consistency and alignment between support models and existing service architecture. Support production of capacity, capability, and resource models required for ongoing service operation. Review SLAs, support models, knowledge transfer, and reporting frameworks to ensure contract and performance alignment. Capture and manage service dependencies and ensure all transition activities are coordinated effectively. Provide clear management reporting, service metrics More ❯

discover and organize business requirements from clients. Own and champion programs developing the relationship with all stakeholders, bringing a systematic and technically valid approach to assignments. Demonstrate a sound knowledge of consulting tools, practices and techniques to enable clear analysis and presentation of work delivered. Work remotely at a client site as required. Work collaboratively with colleagues as part … of a global team to transfer knowledge and communicate insights across regions. Your Profile Essential skills/knowledge/experience: Extensive experience in all aspects of data-driven digital marketing across online, mobile, email and social media. Hands-on experience applying Marketing CRM, marketing analytics, and advanced analytics to drive customer engagement, with a strong track record … s view. Excellent written and verbal communication and presentation skills to operate effectively at all levels of the business. Experience of creating business cases for data driven marketing transformation. Knowledge of leading transformation programs involving advanced analytics. Desirable skills/knowledge/experience: Experience in change management, agile, lean, or six sigma. Rewards & Benefits TCS is consistently voted More ❯

end implementations in Oracle PCMCS/EPCM (not just support). Proven experience in building and configuring allocation models (rule/ruleset creation, allocation logic, rule balancing). Strong knowledge of finance/accounting principles (e.g., Waterfall & Activity-Based Cost Allocation processes). Ability to analyse existing allocation models (e.g., HPCM) and validate allocation outputs between legacy and EPCM … develop reports, dashboards, analysis views, and profitability visualisations. Build and manage data integrations using Data Management and EPM Automate. Produce detailed design and solution documentation and provide training or knowledge transfer where required. Collaborate with finance stakeholders to ensure solutions align with business needs and provide actionable profitability insights. Outline Thebes Group: Thebes, a seasoned IT Managed Service More ❯

center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration More ❯