4 of 4 Performance Improvement Jobs in Berkshire

more efficient and effective way of working to our teams and agency partners. You are responsible for the seamless delivery, optimisation, and continuous improvement of email and SMS communications to our existing customers. The role works closely with Unica Developers, MarComms Managers, and Marketing Effectiveness to remove delivery obstacles … champions. As we move towards a more effective always on strategy, this role will be accountable for campaign execution but also leading on continuous improvement - ensuring we are industry leading and the impact of our communications continue to improve over time. About the role Some of your key accountabilities ...

productivity and deliver large-scale transformation programmes that generate measurable financial and operational benefits. What You'll Be Doing Leading cost optimisation and operational improvement engagements. Conducting financial analysis, cost baselining and scenario modelling. Developing business cases and recommending performance improvement initiatives. Identifying opportunities to reduce costs … risks and client relationships. Coaching junior team members and contributing to business development activities. What We're Looking For Experience delivering cost optimisation, productivity improvement or operational transformation programmes. Strong analytical, financial modelling and problem-solving skills. Excellent stakeholder management and communication abilities. Experience working in complex, fast-paced ...

offerings for indirect partners Shape commercially compelling propositions, pricing models, and service documentation Negotiate contracts, SLAs, and commercial terms with strategic partners Own commercial performance across revenue, margin, and growth for the indirect channel Build and develop relationships with key partners across Managed Print Services, Managed Service Providers … Resolve commercial or delivery challenges where needed, balancing customer expectations with operational reality Build and manage a healthy pipeline and use data to drive performance improvement A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This ...

quick resolution of their calls and enable users to become more self-sufficient. Provide best-practice statistical analysis of Helpdesk tickets and continuous performance improvement. Establish, document and maintain standard processes for tasks and configurations and communicate these to the IT Department appropriately, ensuring consistency of approach across … Helpdesk work. Working in an educational environment is preferred; Strong understanding of ITIL principles and best practice, ITIL Certification preferred; Effective reporting and performance management experience; Asset and device lifecycle management experience; Previous experience in developing and managing service desk and end user support teams; Technical knowledge of: Identity ...