3 of 3 Remote Proactive Monitoring Jobs in Berkshire

We are seeking an experienced CNI Monitoring SME to provide deep technical expertise on enterprise monitoring solutions such as BMC, BHOM, and TSOM. The successful candidate will play a key role in upgrading existing monitoring capabilities and onboarding new strategic services. This role requires hands-on experience in configuring, managing, and supporting monitoring infrastructure, troubleshooting complex … issues, and ensuring high service availability within a hybrid working environment. Key Responsibilities: Act as the primary point of expertise for enterprise monitoring solutions. Configure, maintain, and administer BMC monitoring tools and related integrations. Monitor, analyze, and troubleshoot alerts and events generated by BMC systems to ensure optimal performance. Develop and manage service models to understand dependencies and … the health of IT services. Support incident and problem management processes for monitored systems. Drive continuous improvement by identifying opportunities to enhance monitoring capabilities and operational efficiency. Ensure compliance with audit and security requirements through proactive monitoring practices. Collaborate with application and infrastructure teams to manage technical deliverables and change What You Will Ideally Bring: SC Clearance More ❯

architects, and analysts . Key Responsibilities Lead the planning and execution of data-centric projects, ensuring alignment with business goals and timelines. Manage full project lifecycle — initiation, planning, execution, monitoring, and closure — using Agile and Scrum practices. Coordinate between onsite and offshore teams, ensuring clear communication and collaboration across time zones. Drive daily stand-ups, sprint planning, retrospectives, and More ❯

who can explain complex issues in plain English to technical and non-technical audiences. Detail-oriented, organised and calm under pressure; able to manage priorities across multiple customers. Curious, proactive problem-solver who documents well and continually looks for ways to improve reliability and speed of recover Skills required Incident troubleshooting and root-cause analysis across OS, application and … network layers. Scripting/automation basics (PowerShell preferred) to streamline routine tasks (nice to have). Experience with monitoring, ticketing and documentation tools; disciplined case and time management. Strong teamwork—partners effectively across Service Desk, Engineering, Sales and Customer teams. Willingness to learn, share knowledge and ask for help when needed. Commitment to inclusive, respectful collaboration with colleagues and More ❯